Problem in accessing hotmail and updates

[Puru]

Whenever I try to access hotmail this " Your Current
Software Will Limit Your Ability to Use Hotmail

You are using a web browser that Hotmail does not
support. If you continue to use your current browser
software we cannot guarantee that Hotmail will work
correctly for you.

We recommend that you upgrade your web browsing software
and invite you to download Microsoft Internet Explorer
6." error message comes up. If we try to download
Explorer-6 the following message comes

"msxml3.dll error '80072f76'
The requested header was not found
/library/toolbar/3.0/vb.asp, line 34"

I am using Windows XP which I got along with Compaq
Pressario X1000 Lap Top. Becuase of this I am not able to
download my hotmail messages using Outlook express and
update Windows.

Please help.
Purushothaman

 

[Guest]

Why can't you access Microsoft Update? Problem is you're not running the most current version of Explorer. Go to Start>Windows Update and then scan for updates.

 

[PA Bear]

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0

(-MVP Mike Burgess)
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/