Still getting black screen on start up

[CC]

I use Windows NT 2000 with 2003 Office Professional.
Lately, when I turn of the computer or reboot, I get a
black screen after I pass the log on screen. I then do a
ctr+alt+del, restart and then the screen comes up as
normal. Any help so I don't have to reboot after I first
turn my computer on?

I have followed the instructions on
http://support.microsoft.com/default.aspx?scid=kb;en-us;256194

The instructions are not working and may not be completely
valid for this case. For example: Explorer.exe does appear
in the task manager window (PID 868, CPU 00, CPU TIme
0:00:00, Mem usage 6,456 K). And when I try to run it as a
new task, nothing happens.

At C:\Winnt> I type:

ren shdocvw.dll shdocvw.old

I get:

The system cannot find the file specified.

I ran this sequence for all the other files the article
mentioned and get the same thing.

Again, this just stared happening. This wasn't always the
case wince I've had my computer.

Please advise.

Thanks,
CC

 

[Dave Patrick]

Check that explorer.exe is the default shell to start. Look at the Reg_Sz
string value of;
"Shell"="Explorer.exe"
found at
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Else these may help you.


No Desktop or Blank Desktop After Logging On to Windows 2000 (Q256194)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q256194

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/support/kb/articles/Q292/1/75.ASP

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
|I use Windows NT 2000 with 2003 Office Professional.
| Lately, when I turn of the computer or reboot, I get a
| black screen after I pass the log on screen. I then do a
| ctr+alt+del, restart and then the screen comes up as
| normal. Any help so I don't have to reboot after I first
| turn my computer on?
|
| I have followed the instructions on
| http://support.microsoft.com/default.aspx?scid=kb;en-us;256194
|
| The instructions are not working and may not be completely
| valid for this case. For example: Explorer.exe does appear
| in the task manager window (PID 868, CPU 00, CPU TIme
| 0:00:00, Mem usage 6,456 K). And when I try to run it as a
| new task, nothing happens.
|
| At C:\Winnt> I type:
|
| ren shdocvw.dll shdocvw.old
|
| I get:
|
| The system cannot find the file specified.
|
| I ran this sequence for all the other files the article
| mentioned and get the same thing.
|
| Again, this just stared happening. This wasn't always the
| case wince I've had my computer.
|
| Please advise.
|
| Thanks,
| CC
|

 

[CC]

How do I "Check that explorer.exe is the default shell to
start. Look at the Reg_Sz"? This is a bit high level for me.

Thanks.

 

[CC]

Hi Dave,
I also tried all the links you suggested and none of them
fixed the probelem. So if you could explain how I got
about the first suggestion-checking the shell, hopefully
that will be the one to work.

CC

 

[Dave Patrick]

From the "Run" box regedit.exe, then navigate to the key.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Hi Dave,
| I also tried all the links you suggested and none of them
| fixed the probelem. So if you could explain how I got
| about the first suggestion-checking the shell, hopefully
| that will be the one to work.
|
| CC