STILL cannot add or see printers, but they work, services are star

[Guest]

I have an xp pro machine, 3.0 mghz, 1g ram, pent 4, on a 10/100 tcp/ip Lan. I
print and plot to an hp laserjet 4 plus and an hp designjet 1050c plotter.
Both are working fine. The hitch is that I wanted to check the properties for
the laserjet the other day and when I selected the "start/settings/printers
and faxes" they DO NOT SHOW. Also I am UNABLE TO ADD A PRINTER. I have
checked and the script services are started which I thought they would be as
I can print just Fine but I need to fix this. I appreciate any help I can get
on this, I have searched the newsgroups and only find fixes for NT (which I
tried to no avail). I will watch for responses here but you could also e-mail
me at : (e-mail address removed).
This is a new machine with xp pro sp2. I am the admin. I am the IT/CAD
manager here although my IT experiance is learn as I go. (Lucky me). We have
a mix of equipment here: 3 xp machines (mine is the only sp2), 1 ME machine
and the rest are 98se's. We have a 98se machine for a FILE SERVER. We use
LanTastic for our software to asign rights to different groups of workers. IE
the engineers don't have access to the office files etc. As far as I can see
nothing is hidden. By the way, THE LASERJET 4 PLUS IS ON A SEPARATE, STAND
ALONE PRINT SERVER, NOT RUN THROUGH THE FILE SERVER.
Again I have all rights to both machines, I obviously was able originally to
install these printers or they woudln't work at all. Besides, the laserjet on
the print server which is run through a hub wouldn't have any rights issues
that I know of.
Thanks for your help,
Rick

 

[Mark L. Ferguson]

Press winkey-break(or start/run 'sysdm.cpl') ,/Hardware tab Open the Device manager and click the + sign next to Ports(COM & LPT).
select the printer port, e.g. ECP Printer Port (LPT1). Port Settings tab check the 'Enable legacy Plug and Play detection'

 

[Guest]

Press winkey-break(or start/run 'sysdm.cpl') ,/Hardware tab Open the Device manager and click the + sign next to Ports(COM & LPT).
select the printer port, e.g. ECP Printer Port (LPT1). Port Settings tab check the 'Enable legacy Plug and Play detection'

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm



I tried that before too. Didn't work thanks.

 

[Guest]

By the way, we have 2 machines without sp2, the printers show & add printers
works.

 

[Mark L. Ferguson]

Sometimes the "Roll Back Driver" option in device manager will recover sp2 upgrade problems with drivers.

start/run, type DEVMGMT.MSC , doubleclick printer, Driver tab.

 

[Guest]

Thanks for the reply, threre is no printer tab, so I selected ports...ecp
printer port...rollback driver. But nothing happened.
Rick

 

[Mark L. Ferguson]

I would try a Repair setup.

If you run an XP "Upgrade"setup, from the original, or "Gold" version of the setup CD, and you have SP2 installed, it might go into
a setup loop, and you could lose your install. Uninstall SP2, BEFORE you Upgrade setup from CD (that lacks sp2 on it.)
875350 - How to remove Windows XP Service Pack 2 from your computer: http://support.microsoft.com/default.aspx?kbid=875350 How to
Perform a Windows XP Repair Install: http://michaelstevenstech.com/XPrepairinstall.htm

 

[rdharbis1]

I am working on a friend's computer, a laptop, and it has the same
symptoms. I have found two nasty trojans which could be the source of
the problem but it could also be an open door for more obscure hacks.
I am sorry that I do not have solution at the moment but wanted to know
if you had already researched the idea of a compromise creating the
problem. I am continuing to research and will let you know, which
includes continuing to follow this thread.

I hope rebuilding is not the solution!


Thanks and good hunting....

 

[rdharbis1]

Have you tried this solution?

http://www.jsifaq.com/SUBJ/tip4500/rh4552.htm

 

[Guest]

This is not a question, I previously asked about the above. I know for a fact
that it is caused by one of the microsoft "security updates". I've done it
twice . I had to do a repair install to correct it. I do not know which
update it was since I did not sort through them. I may try to figure it out
but I doubt it will happen right away as I will have to keep doing repair
installs each time. Thanks to all who answered me before.
Rick

 

[ultra_classic]

I have an xp pro machine, 3.0 mghz, 1g ram, pent 4, on a
10/100 tcp/ip Lan. I
print and plot to an hp laserjet 4 plus and an hp designjet
1050c plotter.
Both are working fine. The hitch is that I wanted to check the
properties for
the laserjet the other day and when I selected the
"start/settings/printers
and faxes" they DO NOT SHOW. Also I am UNABLE TO ADD A
PRINTER. I have
checked and the script services are started which I thought
they would be as
I can print just Fine but I need to fix this. I appreciate any
help I can get
on this, I have searched the newsgroups and only find fixes
for NT (which I
tried to no avail). I will watch for responses here but you
could also e-mail
me at : (e-mail address removed).
This is a new machine with xp pro sp2. I am the admin. I am
the IT/CAD
manager here although my IT experiance is learn as I go.
(Lucky me). We have
a mix of equipment here: 3 xp machines (mine is the only sp2),
1 ME machine
and the rest are 98se's. We have a 98se machine for a FILE
SERVER. We use
LanTastic for our software to asign rights to different groups
of workers. IE
the engineers don't have access to the office files etc. As
far as I can see
nothing is hidden. By the way, THE LASERJET 4 PLUS IS ON A
SEPARATE, STAND
ALONE PRINT SERVER, NOT RUN THROUGH THE FILE SERVER.
Again I have all rights to both machines, I obviously was able
originally to
install these printers or they woudln't work at all. Besides,
the laserjet on
the print server which is run through a hub wouldn't have any
rights issues
that I know of.
Thanks for your help,
Rick

Greetings,

The following should restore your printer/s so that you can ‘see’
them.

You have to open ’services.msc’ by typing it in ‘run command’ without
quotes and open ‘services’ box.

1. Click Start>Run>’services.msc’ without quotes by typing it in and
click o.k.
Services Opens:
2. Scroll down to ’print spooler’ and right click

3. next click ’properties’ to find ’startup type’ and in the drop down
menu choose ’automatic’, click ’apply’

4. Last but not least, in the upper left corner click ’restart
service’ (the bright blue letters) and reboot.

Best of luck,
ultra_classic

 

[Guest]

Read my previous posts,,,services ARE LREADY STARTED. The printers worked
fine. I just coudn't add a printer or see them to make changes. It's a
security update bug.