Steps to take BEFORE Installing XP SP3

[MowGreen [MVP]]

Save yourself some *major* grief. *Please* read this prior to applying
XP SP3:

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Of *** special note **** read the " If you are running antivirus
software " heading.

About half way through the KB article there are some *invaluable* links
to other KB articles for fixes possible issues that may arise during the
application of SP3:

" Troubleshooting Windows XP SP3 installation "


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[John A]

I followed those instructions and also disabled self protection on
Kaspersky AV.

After SP3 was installed two of my computers would start normally OK,
but neither would not start in Safe Mode - just rebooted prior to the
login screen.

With help from Microsoft support I recovered by:
- System restore to before SP3
- Uninstall AV (my idea)
- Install SP3 in Safe Mode
- Reinstall AV

.... and thankfully all is well

John