State of Computer and System Restore

[DSG]

Sorry, I lost that one without a subject
The automatic update for my virus scanner has run amok (two instances of the
download) so that the update will not install, and I am prevented from
shutting down my machine (almost 24 hours now) because the install is not
complete.

Question: Can I be successful, with my computer in this state, to choose a
good restore point and go back a few days before this started?

 

[Bert Kinney]

Hi,

I would suggest stopping the process first. Do a ctrl+alt+del to bring
up Task Manager and click the Processes tab and stop the process that
belongs to the virus application. Reboot the system and try a manual
virus update. What virus application is at fault?

 

[DSG]

It's the McAfee Server, we found out... started on the 19th and is still not
fixed this evening of the 22 as shown on their website.
I was able to remove mcupdui.exe out of the Task Manager which will stop the
update.- Thanks. In order to be able to shut down the computer, I went to
Services and disabled McAfee SecurityCenter Update Manager.

 

[Bert Kinney]

Thanks for the feedback. Glad to see you solved the problem.

 

[DSG]

This evening, there is a more comprehensive fix at McAfee site
http://forums.mcafeehelp.com/viewtopic.php?t=68719

 

[Bert Kinney]

Hi,

Thanks for the added info. Hopefully the latest update resolves this
issue!