Starting a Commercial DVD causes system crash and reboot

[Tom]

I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a
writer. When I try and open a commercial DVD in either unit, media player
shows the dvd contents down the right side but it appears when it tries to
start audio, the system crashes and automatically reboots. This happens with
both units.
So far I have run Driver plus and upgraded all my drivers to current level.
Loaded latest firmware on each of the DVD units, installed Windows Media
Player 11 and the windows supplied codecs, upgraded XP to SP3.

Both units play audio cds no problem - mediaplayer plays all my wmv files ok.

I also have NERO on the machine and as soon as I start Showtime - machine
crashes and reboots.

I'm guessing I have a bad driver somewhere but at a loss to figure out where.

Any ideas would be appreciated.

 

[Pegasus \(MVP\)]

I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a
writer. When I try and open a commercial DVD in either unit, media player
shows the dvd contents down the right side but it appears when it tries to
start audio, the system crashes and automatically reboots. This happens
with
both units.
So far I have run Driver plus and upgraded all my drivers to current
level.
Loaded latest firmware on each of the DVD units, installed Windows Media
Player 11 and the windows supplied codecs, upgraded XP to SP3.

Both units play audio cds no problem - mediaplayer plays all my wmv files
ok.

I also have NERO on the machine and as soon as I start Showtime - machine
crashes and reboots.

I'm guessing I have a bad driver somewhere but at a loss to figure out
where.

Any ideas would be appreciated.

It could be the DVD. I would try it on a different machine.

 

[Thee Chicago Wolf]

I have 2 Samsung DVD units in my XP based PC. One is a reader, the other a

writer. When I try and open a commercial DVD in either unit, media player
shows the dvd contents down the right side but it appears when it tries to
start audio, the system crashes and automatically reboots. This happens with
both units.
So far I have run Driver plus and upgraded all my drivers to current level.
Loaded latest firmware on each of the DVD units, installed Windows Media
Player 11 and the windows supplied codecs, upgraded XP to SP3.

Both units play audio cds no problem - mediaplayer plays all my wmv files ok.

I also have NERO on the machine and as soon as I start Showtime - machine
crashes and reboots.

I'm guessing I have a bad driver somewhere but at a loss to figure out where.

Any ideas would be appreciated.

Might be the DVD Decoder. Give the K-Lite Mega Codec Pack 4.0 a shot:
http://www.free-codecs.com/download/k_lite_Mega_Codec_Pack.htm

- Thee Chicago Wolf

 

[windmap]

Try "DVD Troubleshooter" from windows help and support center