Start bar missing PLEASE HELP!!!

[Guest]

i installed antispyware s/w (SpywareDetector) on my gf's laptop (Win XP).
when it 1st ran i quarantined all the flagged files and then rebooted. it now
has NO START MENU BAR - which includes the wireless connection icons so it
can't even go online.

so far i've:
1) ensured it wasn't just an unchecked option in "display"
2) looked in the log files for removed windows files
2) tried to contact the s/w company to no avail (SPYWARE DETECTOR SUCKS!!!)
3) tried to run the win xp "restore" program - but it doesn't seem to run
for some reason.

at this point i think i need to do a "reinstall" of win xp which will
reportedly replace all missing &/or damaged win files w/o erasing ancillary
s/w and files.

problem is i don't have the stupid win xp cd to do a reinstall from - they
don't give them out w/ new pc's anymore. how the hell can i get one? or are
there programs i can download that would replace bad/missing win xp files?

ANY HELP WOULD BE GREATLY APPRECIATED!!!

 

[Unknown]

Either read the literature that came with the computer or call the
manufacturer for the recovery procedures.

 

[Art]

Take a look at this article.

http://support.microsoft.com/kb/318027

Art

 

[JS]

See: http://www.kellys-korner-xp.com/xp_t.htm

JS

 

[Gerry]

Are you running any of the following:

Ad-Awares Adwatch
Spybot Tea Timer
Spyware Blaster
Spyware Doctor
Norton Anti-Virus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Pro)


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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