G
Guest
I'm trying to a help a friend who has bought a second hand DELL computer for
the kids and has run into problems - specifically the mup.sys hang problem.
As the computer is second hand and the parents are a trifle computer naive
they didn't get the recovery disks with it. Right ... !
I've reviewed endless websites about the mup.sys hang (not apparently
attributable to mup.sys - just named for the last file listed before it
hangs) and virtually all solutions say something like ..."Start the recovery
console from your Windows XP install disk ...".
I don't have a Windows XP install disk for their system. First it's an OEM
system like 99.99% of all domestic systems, and second they don't have any
recovery disk. In any case it seems that if you did have an install disk and
then did an upgrade to SP2, the recovery console from the original disk might
not be much help!
The one thing I DO have is the Win XP Pro product key - its glued to the
side of the box.
I was hoping that MS would have some stand-alone tools that can be used in
these situations - basically a recovery console CD with the ability to
interrogate and edit the registry and other system start-up and set-up files.
I've been nosing around the MS website for a couple of days in search of
such tools without finding anything. Can anyone point me in the right
direction please?
Thanks in advance
Al
the kids and has run into problems - specifically the mup.sys hang problem.
As the computer is second hand and the parents are a trifle computer naive
they didn't get the recovery disks with it. Right ... !
I've reviewed endless websites about the mup.sys hang (not apparently
attributable to mup.sys - just named for the last file listed before it
hangs) and virtually all solutions say something like ..."Start the recovery
console from your Windows XP install disk ...".
I don't have a Windows XP install disk for their system. First it's an OEM
system like 99.99% of all domestic systems, and second they don't have any
recovery disk. In any case it seems that if you did have an install disk and
then did an upgrade to SP2, the recovery console from the original disk might
not be much help!
The one thing I DO have is the Win XP Pro product key - its glued to the
side of the box.
I was hoping that MS would have some stand-alone tools that can be used in
these situations - basically a recovery console CD with the ability to
interrogate and edit the registry and other system start-up and set-up files.
I've been nosing around the MS website for a couple of days in search of
such tools without finding anything. Can anyone point me in the right
direction please?
Thanks in advance
Al