Spyware & Virus Recovery - cannot repair desktop

G

Guest

This is a post that was originally posted on 12/26 and I still cannot repair
my desktop. My husband accidentally downloaded a virus & spyware onto the
computer. I erased the virus and the spyware with Microsoft anti spyware
software and there is no more virus or spyware, but I cannot change the
picture on my desktop. When I right click on the desktop and click properties
and go to desktop, it will not let me choose a background. I can have a
screen saver, but no background. Can someone please help me fix this? I am
totally frustrated....THANKS
 
D

David H. Lipman

From: "Sarah" <[email protected]>

| This is a post that was originally posted on 12/26 and I still cannot repair
| my desktop. My husband accidentally downloaded a virus & spyware onto the
| computer. I erased the virus and the spyware with Microsoft anti spyware
| software and there is no more virus or spyware, but I cannot change the
| picture on my desktop. When I right click on the desktop and click properties
| and go to desktop, it will not let me choose a background. I can have a
| screen saver, but no background. Can someone please help me fix this? I am
| totally frustrated....THANKS


Download SmitFraud.exe from the URL --
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Execute; SmitFraud.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.

Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\ScanReport.HTML will be generated. At the
end of the scan, it will be displayed in your browser (Opera, FireFox or Internet Explorer).
It is suggested that you move the report out of c:\mcafee before performing another scan.


Please Copy and Paste the contents of the HTML Log file; C:\mcafee\ScanReport.HTML in your
reply.

* * * Please report back your results * * *
 
G

Guest

David H. Lipman said:
From: "Sarah" <[email protected]>

| This is a post that was originally posted on 12/26 and I still cannot repair
| my desktop. My husband accidentally downloaded a virus & spyware onto the
| computer. I erased the virus and the spyware with Microsoft anti spyware
| software and there is no more virus or spyware, but I cannot change the
| picture on my desktop. When I right click on the desktop and click properties
| and go to desktop, it will not let me choose a background. I can have a
| screen saver, but no background. Can someone please help me fix this? I am
| totally frustrated....THANKS


Download SmitFraud.exe from the URL --
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Execute; SmitFraud.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.

Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\ScanReport.HTML will be generated. At the
end of the scan, it will be displayed in your browser (Opera, FireFox or Internet Explorer).
It is suggested that you move the report out of c:\mcafee before performing another scan.


Please Copy and Paste the contents of the HTML Log file; C:\mcafee\ScanReport.HTML in your
reply.

* * * Please report back your results * * *

Virus Scan Report File

--------------------------------------------------------------------------------
Virus Scan Information
--------------------------------------------------------------------------------

McAfee VirusScan for Win32 v4.40.0
Copyright (c) 1992-2004 Networks Associates Technology Inc. All rights
reserved.
(408) 988-3832 LICENSED COPY - Sep 23 2004

Scan engine v4.4.00 for Win32.
Virus data file v4664 created Jan 01 2006
Scanning for 168331 viruses, trojans and variants.


--------------------------------------------------------------------------------
Virus Scan Results
--------------------------------------------------------------------------------




01/01/2006 21:07:07


Options:
/ADL /UNZIP /WINMEM /SUB /ANALYZE /PANALYZE /STREAMS /CLEAN /ALL /DEL
/PROGRAM /EXCLUDE C:\MCAFEE\EXCLIST.TXT /HTML "C:\MCAFEE\SCANREPORT.HTML"

Scanning C: [HP_PAVILION]
Scanning C:\*.*
C:\Program Files\Common
Files\Real\WeatherBug\MiniBugTransporter.dll\00017b68.EXE ... Found
potentially unwanted program Downloader-AGT.
The file or process has been deleted.
The archive has been deleted.

Summary report on C:\*.*
File(s)
Total files: ........... 567818
Clean: ................. 567259
Possibly Infected: ..... 0
Cleaned: ............... 0
Deleted: ............... 1
Non-critical Error(s): 3
Master Boot Record(s): ......... 1
Possibly Infected: ..... 0
Boot Sector(s): ................ 1
Possibly Infected: ..... 0
Scanning D: [HP_RECOVERY]
Scanning D:\*.*

Summary report on D:\*.*
File(s)
Total files: ........... 35814
Clean: ................. 35814
Possibly Infected: ..... 0
Cleaned: ............... 0
Master Boot Record(s): ......... 1
Possibly Infected: ..... 0
Boot Sector(s): ................ 1
Possibly Infected: ..... 0


Time: 02:39.19
 
B

Badger

Sarah said:
This is a post that was originally posted on 12/26 and I still cannot repair
my desktop. My husband accidentally downloaded a virus & spyware onto the
computer. I erased the virus and the spyware with Microsoft anti spyware
software and there is no more virus or spyware, but I cannot change the
picture on my desktop. When I right click on the desktop and click properties
and go to desktop, it will not let me choose a background. I can have a
screen saver, but no background. Can someone please help me fix this? I am
totally frustrated....THANKS

Hi Sarah
Go back to Display properties/desktop/customize desktop and click on the
web tab then remove the check mark on the web page.
 
G

Guest

Sarah said:
This is a post that was originally posted on 12/26 and I still cannot repair
my desktop. My husband accidentally downloaded a virus & spyware onto the
computer. I erased the virus and the spyware with Microsoft anti spyware
software and there is no more virus or spyware, but I cannot change the
picture on my desktop. When I right click on the desktop and click properties
and go to desktop, it will not let me choose a background. I can have a
screen saver, but no background. Can someone please help me fix this? I am
totally frustrated....THANKS

It's FIXED!

I think it was that McAfee scan - I let it run through all the way and
restarted the computer this morning and it was fixed.

THANKS SO MUCH!
 
G

Guest

David thank you so much for all of your help. I was pulling my hair out! Is
there any way I can recommend you to other people if they need virus recovery
help? Do you have a website or email address?

THANK YOU THANK YOU THANK YOU!
 

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