spoolsv.exe error issue

[Guest]

Hello,
Occasionaly, like every other day, i am getting an error message on my WIN
2000 Server machine. The error message is:

"spoolsv.exe.
instruction at "0x77cc2c0" referenced memory at "0x00000000". The memory
could not be written. Click OK to terminate.

Any ideas what this means, what could be causing this, and how i can resolve
this?

When this error message is on the screen, no one in my company can print to
their networked printers, obviously.

If i stop and restart the print spooler service, it does allow users to
print again.

Any ideas what is happening here?

 

[Jerold Schulman]

Hello,
Occasionaly, like every other day, i am getting an error message on my WIN
2000 Server machine. The error message is:

"spoolsv.exe.
instruction at "0x77cc2c0" referenced memory at "0x00000000". The memory
could not be written. Click OK to terminate.

Any ideas what this means, what could be causing this, and how i can resolve
this?

When this error message is on the screen, no one in my company can print to
their networked printers, obviously.

If i stop and restart the print spooler service, it does allow users to
print again.

Any ideas what is happening here?

See tip 3893 » How do I troubleshoot Windows 2000 printing problems?
in the 'Tips & Tricks' at http://www.jsifaq.com

Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com
http://www.jsifaq.com