spooler subsystem crashes?

J

Jerome

Hi, from one day to the other the spooler subsystem of my Windows XP
keeps crashing. I can't print anything since my printers aren't
displayed anymore and Windows keeps telling me that the Printing Spooler
service hasn't been started.

Which is correct when I look in the 'Services' panel. I then re-start
it, I keep seeing my printers for 10 seconds, and the spooler crashed
again :( Back to the beginning then ...

Anyone have the slightest idea what that could be or how I could fix
that? I tried to install SP2 again, but it made no difference ..

Any help is greatly appreciated.

Jerome
 
D

Dr.Tulip

Try this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Jerome said:
Hi, from one day to the other the spooler subsystem of my Windows XP
keeps crashing. I can't print anything since my printers aren't
displayed anymore and Windows keeps telling me that the Printing Spooler
service hasn't been started.

Which is correct when I look in the 'Services' panel. I then re-start
it, I keep seeing my printers for 10 seconds, and the spooler crashed
again :( Back to the beginning then ...

Anyone have the slightest idea what that could be or how I could fix
that? I tried to install SP2 again, but it made no difference ..

Any help is greatly appreciated.

Jerome


José,
His spooler service didn't started, so the suggested page is not related to
his problem. Jérome, go into your administration tools, click on Services,
and go down to where item "Print Spooler" is located, look at the right side
of this item, do you see the word "Started" ? If not then check it's
property, make sure you didn't disable your print spooler service. Do a
right move click on it, then you will see the choice to take action.

Good luck.
 
F

Feng Yuan [MSFT]

Did the problem happen after you printer a job?

If so, try to avoid that printer driver first.

Chek spooler is shut down, go to spooler folder
($windir$\system32\spool\printers), delete all the spools files (*.spl,
*.shd), restart spooler (net start spooler).
 
D

Dr.Tulip

Try this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Jerome said:
Hi, from one day to the other the spooler subsystem of my Windows XP
keeps crashing. I can't print anything since my printers aren't
displayed anymore and Windows keeps telling me that the Printing Spooler
service hasn't been started.

Which is correct when I look in the 'Services' panel. I then re-start
it, I keep seeing my printers for 10 seconds, and the spooler crashed
again :( Back to the beginning then ...

Anyone have the slightest idea what that could be or how I could fix
that? I tried to install SP2 again, but it made no difference ..

Any help is greatly appreciated.

Jerome

I remember this problem, I am sure you have a bad set of printer driver.
Some vendor mismatched the core component such as Unidriver core. This will
cause a crash. The spooler is not a problem though even if you see it's
crashed in there. The problem is parameters passing from the bad driver went
into the spooler, that's what causing the spooler to crash.

Dr. Tulip
 

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