"Spooler Subsystem App" Popup Message

[Guest]

User is getting the pop up error message titled "Spooler Subsystem
App" even when he was not trying to print.


In the Event Viewer, I get the message : Faulting application spoolsv.exe
version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180,
fault address 0x00017140

PrintSpooler service is running properly on this workstation. Please advise
to see what I should look into. Thx -

 

[Detlev Dreyer]

User is getting the pop up error message titled "Spooler Subsystem
App" even when he was not trying to print.

The lean printer drivers coming along with WinXP are several years old
and do not fit to modern printers. Therefore, there is huge third-party
printer software installed in most cases and this software and/or its
monitoring components run in the background usually. If this is poor
software, it may fail at *any* time.

In the Event Viewer, I get the message : Faulting application spoolsv.exe
version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180,
fault address 0x00017140

Remove and reinstall the printer driver software or even better, look for
an update at the manufacturer's homepage.

 

[Thee Chicago Wolf]

User is getting the pop up error message titled "Spooler Subsystem

App" even when he was not trying to print.


In the Event Viewer, I get the message : Faulting application spoolsv.exe
version 5.1.2600.2696, faulting module localspl.dll version 5.1.2600.2180,
fault address 0x00017140

PrintSpooler service is running properly on this workstation. Please advise
to see what I should look into. Thx -

The hotfix from this KB article might help:
http://support.microsoft.com/kb/905519

- Thee Chicago Wolf