Spooler crashes every few minutes


G

Guest

The print spooler service on a Windows XP SP2 workstation is crashing every
minute or so for no apparent reason.
The Service Control Manager logs this in the system log as event id 7031
(the service terminated unexpectedly.)
sc query spooler returns and exit code of 1067

Can anyone shed any light on what this exit code means and what might be
causing the service to crash?

Many thanks
 
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T

Thorsten Matzner

BMC said:
The print spooler service on a Windows XP SP2 workstation is crashing every
minute or so for no apparent reason.
The Service Control Manager logs this in the system log as event id 7031
(the service terminated unexpectedly.)
sc query spooler returns and exit code of 1067
This could be caused by malware. Scan your system with Ad-aware
(http://www.lavasoft.de) and a virus scanner.
"List of Antivirus Software Vendors"
(http://support.microsoft.com/?kbid=49500)
 
R

Ron Martell

BMC said:
The print spooler service on a Windows XP SP2 workstation is crashing every
minute or so for no apparent reason.
The Service Control Manager logs this in the system log as event id 7031
(the service terminated unexpectedly.)
sc query spooler returns and exit code of 1067

Can anyone shed any light on what this exit code means and what might be
causing the service to crash?

Many thanks
Try uninstalling and then reinstalling your printer(s).

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
G

Guest

Ron Martell said:
Try uninstalling and then reinstalling your printer(s).

Good luck
I tried that. Even with no printers installed at all, it still terminiates
as before.
 
T

Thorsten Matzner

BMC said:
Thanks but there is no spyware detected by either Adaware or the MS
AntiSpyware beta on the machine. An yother ideas would be welcome.
What about viruses? Also scan from the Safe Mode.
 
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G

Guest

Thorsten Matzner said:
What about viruses? Also scan from the Safe Mode.
It's not that either, again it's something I'd already checked. There
doesn't seem to be any performance or other issues with the machine, nothing
unusual (except this) showing up in the event logs. No funny software
installed. It's very peculiar.

Cheers
 
C

Cari \(MS-MVP\)

What is the actual error message that comes up when you try to start the
Spooler?
 
I

imacamper

Cari said:
What is the actual error message that comes up when you try to start
the
Spooler?
--
Cari (MS-MVP)
Windows Technologies, Printing & Imaging
http://www.coribright.com/windows

Did you ever find a resolution to this issue? I am having the same
problem on a fresh install of Windows XP. I didn't use to have this
problem on this machine but I upgraded the motherboard and CPU. Old
CPU was Athlon XP 2800+ on Asus mobo. New is Athon 64 X2 3800 on
ABit
mobo. After upgrading, I did complete new install and upgraded to
SP2
immediately. Print spooler won't run. Wiped everything clean and
installed again. Same problem.

Thanks,

Drew
The spooler starts and runs for about a minute or so. Then it stops.
The event viewer shows event id 7034 and the description is "The Print
Spooler service terminated unexpectedly". Clicking on the link
(http://go.microsoft.com/fwlink/events.asp) suggests to run "sc query
spooler" and look at "WIN32_EXIT_CODE". Here is that output:

C:\Documents and Settings\tomlinson_drsc query spooler

SERVICE_NAME: spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1067 (0x42b)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Thanks for any assistance.

Drew
 
C

Cari \(MS-MVP\)

What versions of the following files are you running? (ie what are the file
dates on the files in question)

spoolsv.exe

spoolss.dll

localspl.dll

win32spl.dll

winspool.drv



Are you current with your Security Updates for Windows XP with SP2?
 
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Joined
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I've the same problem.
Win XP 64bit SP2
No virus found (AVG, Sophos and House-Call)
Tried to reinstall SP2 but nothing.
Any solution??
Thanks
 
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