Speed disk and SP4

D

David Palmer

I installed SP4 and when I went to defrag my hard drive
with Norton Speed Disk, it says,

"Speed disk is designed to run with Windows 2000 and
Windows NT 4.0, service pack 3 or later. It will not run
on Windows NT 3.51."

Has anyone had this problem or have a clue on how to fix
it.
 
F

Fred Deiss

I installed SP4 and when I went to defrag my hard drive
with Norton Speed Disk, it says,

"Speed disk is designed to run with Windows 2000 and
Windows NT 4.0, service pack 3 or later. It will not run
on Windows NT 3.51."

Has anyone had this problem or have a clue on how to fix
it.

Same problem. Nothing, so far, on Symantec's website that
I could find. I uninstalled SP4 and Speed Disk works fine
again. (SP4 also appeared to slow down my net access
considerably, so I was planning to uninstall anyway.)
 
R

Robert

David Palmer said:
I installed SP4 and when I went to defrag my hard drive
with Norton Speed Disk, it says,

"Speed disk is designed to run with Windows 2000 and
Windows NT 4.0, service pack 3 or later. It will not run
on Windows NT 3.51."

Has anyone had this problem or have a clue on how to fix
it.

Yes, I also have this problem.
I am using Norton Utilities 2001, and I discovered on the Symantec web
site that this version is no longer supported. <groan>

But who is responsible for a fix? Symantec or Microsoft? My sense is
that SP4 changed a "marker file" that causes Speed Disk to think it is
running under NT 3.51 - but that's speculation.

I think I will follow Fred Deiss's suggestion and uninstall SP4. I am
not optimistic there will be a quick fix, and I don't relish getting
caught between two software companies that may blame each other for the
problem.
 
C

Citimouse

You will need to get an update from Symantec. Use the LiveUpdate. It fix the
problem for me. :)
 

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