SP3 and Windows xp home edition

R

Robin

I have a Dell Inspiron B130 laptop. I installed SP3 last night and when I
turned it on this morning I'm getting an error message that says an attempt
was made to execute nonexecutable memory. STOP: 0X0000007E (OXC000001D,
0XF88D88E2, 0XF88D87EC, 0XF88D84E8). It won't even let me boot in safe mode.
I need to get it to boot and then get rid of SP3. Can anyone help me. My
machine did not come with a disk of any kind when I bought it from Dell.

Thank you,

Robin
 
J

JS

Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E"
http://support.microsoft.com/?kbid=953356
This is the patch to fix the above issue "For non-Intel processors"
***Must be applied before installing SP3***
http://www.microsoft.com/downloads/...A7-54D6-4C31-BDA3-EFD2F7E87A8C&displaylang=en

You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer.
http://support.microsoft.com/kb/888372

From: Jesper Johansson's blog
Does your AMD-based computer boot after installing XP SP3?
(Affects AMD-based computers with OEM images, primarily HP Desktops)
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx

How to troubleshoot an unsuccessful installation of
Windows XP Service Pack 3:
http://support.microsoft.com/kb/950718/en-us

Free unlimited installation and compatibility support
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

JS
http://www.pagestart.com
 
B

Bob Harris

You machine should have come with some mechanism to restore the PC to
day-one. Nearly every commercially made PC does.

This might be a floppy, a CD, or a boot-menu option.

In all these cases, the actual image of the original installation would be
on a hidden partition on the hard drive.

Contact Dell support for information on how to access this restore feature.
If it is CD or floppy driven, ask for a new CD or floppy. (There might be a
small handling fee.)

However, be warned, using it will erase all files on C:\.

Also, if you erased the recovery partition for any reason, or installed a
new hard drive and did not copy the recovery partition, then restoration
will not work. In such a case you could ask Dell for the price of a new
hard drive, with restoration partition, or maybe even a set of DVDs
containing the restoration image.

Another, more expensive option, would be to purchase a retail version of XP.
You could use that CD to do a "repair" installation. But, if your PC has a
serial ATA hard drive, be sure to have its drivers available on a floppy
(not on a CD). If your PC does not have a floppy drive, you will need to
get one, at least temporarily. A USB floppy might work.
 
R

Robin

My machine did come with a mechanism to restore but it won't boot that far.
It is control F11 to restore and I have used this before. I can't get it to
do that now. Please help if you can. Thank you.
Robin
 
R

Robin

I already know what it is because I have used it in the past. I was finally
able to completely reformat it and get it to book normally. Thank you. Robin
 
D

Daave

Robin said:
My machine did come with a mechanism to restore but it won't boot that
far.
It is control F11 to restore and I have used this before. I can't get
it to
do that now.

Assuming you are pressing F11 correctly (I assume you are since you have
been successful in the past), it's possible at some point you
inadvertantly deleted the recovery partition on your hard drive. Or you
may have a hardware issue.

Are you able to enter the BIOS?

If you need a method to restore your PC to its original state, Dell
should be able to sell you the restore disk for a fair price. If not,
you may be able to find one at http://www.restoredisks.com/ .

For future reference:
http://support.dell.com/

If you can obtain *any* Windows installation CD, you should be able to
use the Recovery Console and hopefully use the procedure on the Web page
(assuming you don't have a hardware problem):

"How to recover from a corrupted registry that prevents Windows XP from
starting"
http://support.microsoft.com/kb/307545

Is your CPU Intel or AMD?
 
J

jimbo571

Assuming you are pressing F11 correctly (I assume you are since you have
been successful in the past), it's possible at some point you
inadvertantly deleted the recovery partition on your hard drive. Or you
may have a hardware issue.

Are you able to enter the BIOS?

If you need a method to restore your PC to its original state, Dell
should be able to sell you the restore disk for a fair price. If not,
you may be able to find one at http://www.restoredisks.com/ .

For future reference:
http://support.dell.com/

If you can obtain *any* Windows installation CD, you should be able to
use the Recovery Console and hopefully use the procedure on the Web page
(assuming you don't have a hardware problem):

"How to recover from a corrupted registry that prevents Windows XP from
starting"
http://support.microsoft.com/kb/307545

Is your CPU Intel or AMD?

On my system , to go back to factory specs , when booting up watch for
blue band across the top of the screen ( lasts for 2 seconds ) and
press Ctrl + enter .
 

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