Wow, Derek. Finally, someone who understands what this issue is all about.
I agree with you wholeheartedly.
Tom
| Two facts to consider when installing/working with software.
|
| (A) I'm sorry if I step on toes, but the truth is that people are a lot
less
| informed than the Tech community believes. 'MOST' people do not know how
to
| check email, and if they do, it's because some tech support person
manually
| set it up for them. If something breaks, they are clueless. People do not
| understand what "Download" means, they do not understand what "Updates"
are
| for, they do not understand why their machine might be "at risk". Only the
| small handful of tech saavy people out there even understand how security
is
| important to the computing environment. People don't understand the
concept
| of 'upgrade' and 'fixes'. They believe that they buy a product, and it
should
| always be that product, and never change. They don't comprehend what a
| "browser" is, even if they use the internet. over 70% of PC Users
(according
| to a research done in PC Magazine) do not even understand what 'websites'
and
| 'search engines' are. Did you know that the market is COMPLETELY Dominated
| with almost exclusively ignorant users who ONLY know how to go to websites
| that they have a hard, direct URL to? People don't even know they can
search
| the internet, much less know what newsgroups and forums are, or even how
to
| view them. Over 50% of home users do not understand the concept of User
| Accounts, yet Microsoft always says to 'Divide up your system into
multiple
| accounts'. Over 90% of users do not understand the difference between
email
| and internet, they believe they are the same thing. Even more people do
not
| comprehend the concept of CD-RW or Disk Backup. They can't fathom the
| understanding that Hard Disks (if they even know what they are) are
TEMPORARY
| STORAGE ONLY!
|
| The point is that people are not stupid, they are IGNORANT. (Hell if I
know
| how to do service work on my car, I'm not stupid am I? Just ignorant about
| cars) and tech people 'assume' more than they should.
|
| Service Pack 2 was straightforward for me and most of my friends, but my
| Mother ...she doesn't even know what "Windows Update" is. The problem is
that
| people expect to be catered to, and I think businesses are realizing that
it
| is not possible to cater to everyone. There has to be a cut-off point to
| where basically it's said "If you can't understand x amount of material to
| use this product, then you're not going to be any more informed". It's a
sad
| thing to notice, but it's the truth. Software CANNOT BE IDIOT PROOF!!! It
| cannot be done.No software with any level of functionality beyond basic
| NOTEPAD or 'MAYBE' MS PAINT can be devoid of stupidity. There has to be a
| level of knowledge people have to know ...
|
| My rant aside, the case in point about Service Pack 2 is that it is an
| 'upgrade', not an 'update'. The general principle of an upgrade is that it
is
| major, and attended. Service Pack 2 was not designed for a user to put a
disk
| in and walk away and come back to a happy computer, Service Pack 2 was
| designed for users who have the knowledge to install it ...to install it.
| It's a 'MAJOR' upgrade to an existing system. If you are going to have a
part
| installed on your car, you do not do it yourself IF YOU DO NOT HAVE THE
| TECHNICAL KNOW HOW TO DO IT! You take it to your car dealer or whoever
| fixes/works on your vehicle for you, and THEY do it. People who have
problems
| with specific issues in the Service Pack need to report them... but those
who
| just plain don't understand them ...I'm sorry to be so ...arrogant as some
| may say ...but ..'TOO BAD'.
|
| It is partly the fault of Microsoft and other companies for making
| assumptions, but as a consumer, the liability of what you do with your
| machine is in your hands. People trust software too much, they download
and
| install it flippantly. This is why Spyware runs rampant, and until
software
| is made harder to use (not 'harder to use', but rather, less
ignorant-proof)
| I do not believe security will ever improve...
|
| "Enkidu" wrote:
|
| >
| > The average techie would assume (probably wrongly) that you had
| > already virus scanned the install package.
| >
| > Cheers,
| >
| > Cliff
| >
| > On Thu, 2 Sep 2004 02:03:05 -0700, Andrew
| >
| > >It is generally accepted by the average user that disabling AV in order
to
| > >install a program that may or may not contain a virus just means the
techies
| > >are techie by name but not by nature.....
| > >
| > >"Mike H" wrote:
| > >
| > >> It is generally accepted that a/v should be disabled when installing
| > >> programs, even though it it not always necessary so to do..
| > >>
| > >>
| > >> | > >> >
| > >> >>
| > >> >
| > >> >> >I had a PERFECTLY normal, secure, wonderful (hah!) running system
before
| > >> > I
| > >> >> >installed SP2 for Windows XP, which destroyed EVERYTHING!!!! I
had
| > >> >> >McAfee
| > >> >> >Security Service running, which apparently conflicted with
windows
| > >> >> >security, in spite of windows trying their best to make it as
generic as
| > >> >> >possible. Well, after UNINSTALLING mcafee and telling the dumb,
!@#$!@
| > >> >> >windows Firewall to shutup and let port 10277 be accessible from
outside
| > >> >> >the network, it still did NOT allow 10277 (just a random port --
it has
| > >> > no
| > >> >> >significance by the way) to be accessed from outside the network.
I then
| > >> >> >switched the firewall OFF and it STILL "silently" firewalled my
computer
| > >> >> >WITHOUT my concent!!!!!THEN! on top of ALL of this, INTERNET
EXPLORER
| > >> >> >started misbehaving. Every time I try browsing a site, I have to
refresh
| > >> >> >bloody ten times to get it to display the page. Most of the times
I get
| > >> > the
| > >> >> >"Page cannot be displayed - check your connection" error and God
knows
| > >> > what
| > >> >> >else. I'm tired of this.. I've uninstalled it and I am PRAYING
that my
| > >> >> >computer becomes USABLE again. DO NOT INSTALL SP2 unless you know
| > >> >> >nothing
| > >> >> >about computers and all you do on your desktop is check emails
and use
| > >> >> >MICROSOFT'S MSN!!!
| > >> >> >
| > >> >>
| > >> >> SP2 has worked perfectly for me and for 10s of thousands of other
users.
| > >> >
| > >> > I doubt very seriously that you have contacted "10s of thousands of
other
| > >> > users".
| > >> >
| > >> >> I gather you failed to read that your anti-virus should be OFF
when you
| > >> >> install SP2. You act like your experience was based on how SP2
was
| > >> > written,
| > >> >> not on your sloppy installation method.
| > >> >>
| > >> >> --
| > >> >> Gregg C.
| > >> >
| > >> > The only instruction from MS is activate AU. Nothing about AVs,
programs
| > >> > running in the background, etc. This is irresponsible. Period. Your
| > >> > patronizing and denigrating attitude towards non-techies is not
warranted.
| > >> >
| > >> > Alias
| > >> >
| > >> >
| > >>
| > >>
| > >>
| >
| >