SP2 Shutdown Issue

[Chris Sperring]

Installed SP2 yesterday, all went when with no apparent problems so far.
However, when shutting down I no longer get the Windows XP splash screen to
say that it's now okay to turn the computer off; The screen just remains
blank. Can anyone offer any advice?

Thanks in advance.

Chris

 

[Rick \Nutcase\ Rogers]

Hi Chris,

Does the tower power off?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Ron Bogart]

In

Installed SP2 yesterday, all went when with no apparent problems so
far. However, when shutting down I no longer get the Windows XP
splash screen to say that it's now okay to turn the computer off; The
screen just remains blank. Can anyone offer any advice?

Thanks in advance.

Chris

I only have a Win2K machine to test APM issues, but maybe it is still the
same.
If you go into Control Panel - Power Options do you have a tab called APM?
If so is there and option to enable Advanced Power Management Support? If
so, is there a check in the box?

 

[Chris Sperring]

Rick,

No, the tower does not power off.

Chris

Hi Chris,

Does the tower power off?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Rick \Nutcase\ Rogers]

Hi Chris,

Ok, then that means an application or process is not terminating properly.
What you want to do is begin selectively killing them with Task Manager
befor invoking a shutdown to try and isolate what is causing the holdup.
Once you know what is causing it, resolving it may be much easier.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Dick]

Did it power off before the upgrade?

Rick,

No, the tower does not power off.

Chris