SP2 problems

[Candace Sparks]

I installed SP2 on a computer at one of my client sites, during the
install, it looks like the computer rebooted and the install did not
complete. I am getting the message to uninstall SP2, but when I try I get
the message can't find the specified file. I tried to uninstall in safe
mode, but that does not work. I tried to re-install SP2, but to no avail.
Anyone have a solution for this problem!

Thank you in advance!

Candace Sparks

 

[R. McCarty]

Use a Service Pack 2 XP CD-ROM or slipstream one and then do
a Repair install on the errant upgrade. If you have imaging capability
I'd take one on the system before doing the Repair. SP2 generally
requires a Malware free system to ensure completion. Not sure if
that applies here but a cursory check with Spyware detection tools
before applying the SP and a Read-Only Chkdsk run is also a good
prep operation.

 

[Rock]

I installed SP2 on a computer at one of my client sites, during the
install, it looks like the computer rebooted and the install did not
complete. I am getting the message to uninstall SP2, but when I try I get
the message can't find the specified file. I tried to uninstall in safe
mode, but that does not work. I tried to re-install SP2, but to no avail.
Anyone have a solution for this problem!

Thank you in advance!

How to use the Automatic Recovery feature to recover your computer if the
Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/?id=875355

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

 

[Candace Sparks]

I was able to repair, and all is well. Thanks!

Use a Service Pack 2 XP CD-ROM or slipstream one and then do
a Repair install on the errant upgrade. If you have imaging capability
I'd take one on the system before doing the Repair. SP2 generally
requires a Malware free system to ensure completion. Not sure if
that applies here but a cursory check with Spyware detection tools
before applying the SP and a Read-Only Chkdsk run is also a good
prep operation.