SP2 killed my laptop

[karora007]

I’ve got an Acer Travelmate C303, and decided that it might be safe to
put SP2 on my comp, since its been out for some time now.

I was wrong.

I installed SP2, only to find that it was not able to. So it reverted
the install, and unexpectedly restarted.

As it booted back up, I got the dreaded BSOD:

"STOP: c0000135 {Unable to Locate Component}
This application has failed to start because user32.dll was not found.
Re-installing the application may fix this problem."

I searched on the internet and found many similar problems. I plopped
the boot disk in the comp to start the recovery console, and changed
the bios to read from the cd drive first, but it continues to skip the
drive and read first from the Hard drive.

Any suggestions?

-Kumar

 

[Jupiter Jones [MVP]]

Your CD and/or drive may have a problem.
Clean them both.

SP-2 may have been out for a while but it is identical to what was
originally released and also identical to SP-2 a year from now.
If there was a new version, it would be as obvious as SP-1a when it replaced
SP-1.
Do not expect an update, it will most likely not happen.

Instead verify your computer is ready for SP-2:
http://www3.telus.net/dandemar/spackins.htm

 

[PA Bear]

Installing WinXP SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2getinstall

Are You Ready for WinXP SP2?
http://www.microsoft.com/windowsxp/sp2/preinstall.mspx

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

 

[Steve N.]

I’ve got an Acer Travelmate C303, and decided that it might be safe to
put SP2 on my comp, since its been out for some time now.

I was wrong.

I installed SP2, only to find that it was not able to. So it reverted
the install, and unexpectedly restarted.

As it booted back up, I got the dreaded BSOD:

"STOP: c0000135 {Unable to Locate Component}
This application has failed to start because user32.dll was not found.
Re-installing the application may fix this problem."

I searched on the internet and found many similar problems. I plopped
the boot disk in the comp to start the recovery console, and changed
the bios to read from the cd drive first, but it continues to skip the
drive and read first from the Hard drive.

Any suggestions?

-Kumar

I'd contact Acer tech support as you may have a defective optical drive.

Steve

 

[M]

I had a Dell PC that would not boot from the CD-ROM despite setting it as
the first boot item.. The solution was to disable the hard drive in the Bios
at which point it then booted from the CD. Surprisingly I was still able to
access the hard drive from the recovery console.