Hi,
I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
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--------------------
| X-Tomcat-ID: 81090762
| References: <
[email protected]>
<
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Fri, 18 May 2007 05:42:01 GMT
| Subject: RE: BSOD error messages
| X-Tomcat-NG: microsoft.public.windowsxp.general
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.windowsxp.general
| Lines: 90
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:80399
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hello,
|
| Thank you for using newsgroup!
|
| From your post, I suggest you try following steps to see if the computer
| can boot into operation system:
|
| Step 1 Last Known Good Configuration
| Safe Mode loads a minimally protected-mode configuration, disabling
Windows
| device drivers and using the standard VGA display adapter.
|
| 1. Restart the computer.
| 2. Keep pressing F8 key until the Windows Startup menu appears.
| 3. Choose the Last known good configuration, and press Enter.
|
| Note: Some third party applications and some hardware device cannot be
used
| during Safe Mode. You will temporarily be unable to connect to the
Internet
| temporarily while in Safe Mode.
|
| If the issue continues, please go to step 2.
|
| Step 2 Uninstall the third-party driver or programs
|
| Step 3 Repair Installation
|
| More about repair installation, please link to the KB315341: How to
perform
| an in-place upgrade (reinstallation) of Windows XP
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
|
| You may need to reactivate Windows XP after reinstalling, please call the
| number below to speak with a customer service representative to activate
| Windows XP if the online activation fails.
|
| Toll free number: 888-571-2048
| Toll number: 716-871-2929
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | Thread-Topic: BSOD error messages
| | thread-index: AceY3YZfrB3UpRlATZW2LFGNBbxVNw==
| | X-WBNR-Posting-Host: 207.46.193.207
| | From: =?Utf-8?B?QnJpYW4=?= <
[email protected]>
| | References: <
[email protected]>
| | Subject: RE: BSOD error messages
| | Date: Thu, 17 May 2007 16:46:01 -0700
| | Lines: 13
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| | Newsgroups: microsoft.public.windowsxp.general
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| | X-Tomcat-NG: microsoft.public.windowsxp.general
| |
| | Thanks I saw those 2 KB's I was looking for answrers to the other
BSOD's.
|
| | Ran diag on HD, it's got issues so and full reinstall will be necessary
| | anyway.
| |
| | "Brian" wrote:
| |
| | > XP Pro sp2 PC, got a BSOD UNmountable Boot volume error message.
| Rebooted
| | > with XP disk, ran chkdsk /r. Restarted, now get BSOD Stop c0000145
| | > (Application error), restarted again get BSOD STOP c000021c (Fatal
| System
| | > Error). Can find nothing on the last 2 in KB. The file system on
hard
| drive
| | > seems intact as I can read and backup files if I boot from Bart PE
CD.
| Other
| | > than wiping whole drive and starting over, is there anyway to fix
| Windows in
| | > this case so I dont have to install all the apps over? Thanks
| |
|
|
