SP2 install hangs

[G.T.]

I'm trying to get an IBM T40 laptop with an OEM version of XP updated to
SP2. The installer runs until the point where it's checking the product key
and it just hangs there. It never comes back and says it's a bad license or
anything.

What can I do to get this updated to SP2?

Thanks,
Greg

 

[Kevin]

I'm trying to get an IBM T40 laptop with an OEM version of XP updated to
SP2. The installer runs until the point where it's checking the product
key
and it just hangs there. It never comes back and says it's a bad license
or
anything.

What can I do to get this updated to SP2?

Thanks,
Greg
--
"What have you got in that paper bag?
Is it a dose of Vitamin C?
Ain't got no time for Western medicine
I am Damo Suzuki" - Mark E Smith

Disable any and all anti-virus scanners and other malware scanners. Disable
screensavers, if any are timed to run. Make sure the machine is not
connecting to the internet or your home network. In other words, make sure
that the only thing the computer is doing is installing the SP2 update.

 

[Shenan Stanley]

I'm trying to get an IBM T40 laptop with an OEM version of XP
updated to SP2. The installer runs until the point where it's
checking the product key and it just hangs there. It never comes
back and says it's a bad license or anything.

What can I do to get this updated to SP2?

* Backup your important data... Music, Emails, Contacts, Pictures, Drawings,
Documents, Spreadsheets, Databases, Internet Favorites, Product Keys and
Installation files - for example. *

Make sure your machine is free of spyware, adware, malware, viruses, trojans
and worms.
Make sure you have all other critical updates you can get from
http://windowsupdate.microsoft.com/ <- Stay away from the hardware
drivers!
Make sure you have the latest hardware drivers from the manufacturer's web
page installed on your machine.
Make sure your manufacturer (IBM in this case) does not have a BIOS upgrade
for your machine that may overcome the problem you are seeing.
Make sure all of your applications have the latest patches for each of them
installed from each manufacturer.
Make sure you have nothing installed you have no need for.
Make sure you run a full CHKDSK on all drives.
Make sure you then defragment your drives.

Download the Windows XP Service Pack 2 installation file - the entire
thing - not from http://windowsupdate.microsoft.com/, but from
http://snipurl.com/8bqy ... (
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en )
-- Be an IT professional for this. It'll be fine.

Run and install the Service Pack 2 onto your Windows XP system.

 

[G.T.]

Disable any and all anti-virus scanners and other malware scanners.
Check.

Disable screensavers, if any are timed to run.
Check.

Make sure the machine is not connecting to the internet or your home

network.

I'll try that tonight.

Greg

 

[G.T.]

* Backup your important data... Music, Emails, Contacts, Pictures, Drawings,
Documents, Spreadsheets, Databases, Internet Favorites, Product Keys and
Installation files - for example. *

Make sure your machine is free of spyware, adware, malware, viruses, trojans
and worms.
Make sure you have all other critical updates you can get from
http://windowsupdate.microsoft.com/ <- Stay away from the hardware
drivers!
Make sure you have the latest hardware drivers from the manufacturer's web
page installed on your machine.
Make sure your manufacturer (IBM in this case) does not have a BIOS upgrade
for your machine that may overcome the problem you are seeing.
Make sure all of your applications have the latest patches for each of them
installed from each manufacturer.
Make sure you have nothing installed you have no need for.
Make sure you run a full CHKDSK on all drives.
Make sure you then defragment your drives.

Download the Windows XP Service Pack 2 installation file - the entire
thing - not from http://windowsupdate.microsoft.com/, but from
http://snipurl.com/8bqy ... (

http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en )

-- Be an IT professional for this. It'll be fine.

Run and install the Service Pack 2 onto your Windows XP system.

Finally got back to this and did all of the above to no avail. This is a
default IBM install of XP with nothing added except for Symantec Antivirus
10.2, I don't boot XP much so it's still a basic install with all SP1
updates applied. Downloaded the full SP2 install. BIOS is upgraded.
CHKDSKed and defragged. It still hangs at checking the product key. I
downloaded Windows Media Player 10, it installed the validation tool at that
time, and validated with no issues.

Any more ideas?

Thanks,
Greg

 

[G.T.]

http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en )

Finally got back to this and did all of the above to no avail. This is a
default IBM install of XP with nothing added except for Symantec Antivirus
10.2, I don't boot XP much so it's still a basic install with all SP1
updates applied. Downloaded the full SP2 install. BIOS is upgraded.
CHKDSKed and defragged. It still hangs at checking the product key. I
downloaded Windows Media Player 10, it installed the validation tool at that
time, and validated with no issues.

Any more ideas?

Anybody? What places other than Usenet are good for getting help on
something like this? Any favorite web forums?

Greg

 

[Guest]

There are 3 steps which we have to do to get the SP2 installed.
Steps are:
1) Please go into the CMD prompt (Start/Run --> cmd.exe )
2) Then type cd /d %windir%\inf and make sure we are in that
directory.
3) Then type ren oem*.inf oem*.old, it will go back to the prompt
after giving you some error (Do not worry about it)
4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt
after giving you some error (Do not worry about it)
5) Then goto start - run - type "%windir%\inf" and you will see
the files in the folder.
6) Then find the file by name INFCACHE.1 and take a backup of it
to desktop (by copying it to desktop) and delete the INFCACHE.1
from c:\windows\inf.
7) Close all windows and reboot the computer to safe mode and
start the installation of SP2 and it should go fine.