Need help applying SP2 to OEM XP SP1

[Jethro]

I have a friend with a working system with WXP PRO OEM.
She sent for and received a SP2 disk from MS.
She can't seem to apply the update to SP2.
After doing it, when she restarts machine, it hangs trying to display
her desktop - forcing her to restore back to SP1 version.

Makes me wonder.....It should be legit to do such an upgrade to an OEM
version shouldn't it? If not, how can she do this? If so, what might
her problem be?

Thanks

Jethro

 

[Alias]

I have a friend with a working system with WXP PRO OEM.
She sent for and received a SP2 disk from MS.
She can't seem to apply the update to SP2.
After doing it, when she restarts machine, it hangs trying to display
her desktop - forcing her to restore back to SP1 version.

Makes me wonder.....It should be legit to do such an upgrade to an OEM
version shouldn't it? If not, how can she do this? If so, what might
her problem be?

Thanks

Jethro

Things to do before installing SP2:

Disconnect any printers, scanners or cameras. Make sure that your anti
virus' auto scan is disabled as well as things like Spybot and
Spywareblaster. Do a clean up (Crap Cleaner is excellent for this,
www.ccleaner.com), chkdsk and defrag.

 

[Jethro]

Things to do before installing SP2:

Disconnect any printers, scanners or cameras. Make sure that your anti
virus' auto scan is disabled as well as things like Spybot and
Spywareblaster. Do a clean up (Crap Cleaner is excellent for this,
www.ccleaner.com), chkdsk and defrag.

Thanks

Jethro

 

[Alias]

Thanks

Jethro

You're welcome.

Oh, and disconnect any external hard drives or flash drives as well.

 

[Curt Christianson]

Hi Jethro,

Alias has already given you the details for before you load SP2. The whole
idea behind that is you want as "bare-boned" of your system as possible
when you are modifying the OS at such a basic level.

To answer your other question, yes, what you are doing is not only legit,
but it's going to keep your friend safer as well as others on the 'net.

--
HTH,
Curt

Windows Support Center
www.aumha.org
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|I have a friend with a working system with WXP PRO OEM.
| She sent for and received a SP2 disk from MS.
| She can't seem to apply the update to SP2.
| After doing it, when she restarts machine, it hangs trying to display
| her desktop - forcing her to restore back to SP1 version.
|
| Makes me wonder.....It should be legit to do such an upgrade to an OEM
| version shouldn't it? If not, how can she do this? If so, what might
| her problem be?
|
| Thanks
|
| Jethro