sp2 and online games

[valerie]

i installed sp2 and all seems great except for one
problem. i cannot play pogo.com online games. the game
says it is loading, but at the bottom of the left hand
corner of game box it says error on page, then done with
error. and will not load i had no problems at all prior
to sp2 install. i have followed jimmy's instructions and
tried everything. whats next please. tyvmia. val

 

[Bill Crocker]

Check your Firewall settings.

Bill Crocker

 

[Guest]

i have turned of sp2 firewall and popup blocker even
allowing pogo.com into trusted sites did not work. i
have updated java updated macromedia, done everything
that jimmy suggested and more and still nothing. i am i
think going to uninstall sp2.

 

[valerie]

also if anyone can help with this now i have discovered
that the problem lies within internet explorer itself, i
have accessed pogo.com with opera and fast browser with
no problems. i do not want to reinstall explorer as it
looks pretty complicated and am scared i will make things
worse. anyone any ideas on how to fix this without
reinstalling explorer and other than uninstalling sp2.
tyvm

-----Original Message-----
i have turned of sp2 firewall and popup blocker even
allowing pogo.com into trusted sites did not work. i
have updated java updated macromedia, done everything
that jimmy suggested and more and still nothing. i am i
think going to uninstall sp2.

 

[Bill Crocker]

I'm running WinXP SP2, and I just accessed pogo.com with no problem. I have
SP2's firewall disabled, and I'm using Norton's firewall instead. So, it
could still be some settings in SP2's firewall, or you have security set too
high in your MSIE. Try setting MSIE's security to "default"...see if that
works.

Bill Crocker

also if anyone can help with this now i have discovered
that the problem lies within internet explorer itself, i
have accessed pogo.com with opera and fast browser with
no problems. i do not want to reinstall explorer as it
looks pretty complicated and am scared i will make things
worse. anyone any ideas on how to fix this without
reinstalling explorer and other than uninstalling sp2.
tyvm

 

[valerie]

well thanks, bill but it did not make any diff. i have
disabled sp2 firewall, sp2 popupblocker. i am only using
programs i used prior to install sp2. but like i said
since installing sp2 the only ting i cannot access are
pogo games. i have even gotten intouch with microsoft
and am waiting their help, if it ever comes.

 

[Chris H.]

You may need to reinstall the program affected, Valerie. Don't disable the
Windows Firewall, that's only inviting trouble into your machine. Take a
look at this information on XP SP2, and then investigate the Help section
for Pogo, etc.: http://support.microsoft.com/default.aspx?pr=windowsxpsp2
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -

 

[valerie]

you know what Chris, i thank you for your information,
but i am so frazzled i have been trying to fix this
problem since wednesday and am getting nowhere. i am not
turning on sp2firewall or sp2 popupblocker until i can
get explorer working in pogo first. like i said
everything was perfect prior to install of sp2. somehow
sp2 has changed something that I after following
everyones instructions cannot fix. by reinstall the
program affected, do you mean uninstall explorer and
reinstall? as that is where the problem is lying i just
can figure it out. tks for yr help tho. sure wish one of
my kids was a computer whiz lol.

 

[Guest]

well i will be a black duck lol, i turned off my pop up
cop and lo and behold i have no problems accessing pogo
games now. i figured it was in the explorer bar and only
took me 3 days to find problem but i did. so there we
go. tks all for your help btw. tata for now, one happy
girlie

-----Original Message-----
you know what Chris, i thank you for your information,
but i am so frazzled i have been trying to fix this
problem since wednesday and am getting nowhere. i am not
turning on sp2firewall or sp2 popupblocker until i can
get explorer working in pogo first. like i said
everything was perfect prior to install of sp2. somehow
sp2 has changed something that I after following
everyones instructions cannot fix. by reinstall the
program affected, do you mean uninstall explorer and
reinstall? as that is where the problem is lying i just
can figure it out. tks for yr help tho. sure wish one of
my kids was a computer whiz lol.

-----Original Message-----
You may need to reinstall the program affected, Valerie. Don't disable the
Windows Firewall, that's only inviting trouble into

your
machine. Take a

look at this information on XP SP2, and then

investigate
the Help section

 

[Chris H.]

No, I don't mean to reinstall Internet Explorer at all, but perhaps the Java
you're using on the system. That's one of the reasons I suggested you check
Pogo's web site Help. They even have a section where you can email them
with your issue description, and they will email a resolution back to you.

When you go to the site, look for a small beige bar in Internet Explorer
just under the address area. If that pops up, it is looking for a response
from you - and will not continue to properly load the page unless you
approve the action. In most cases like Pogo, they need to install something
on your system for their games to work.

I posted the previously link so you could see how XP SP2 is supposed to
function, and perhaps see the adjustments you would need to make.
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -