SP1 upgrade nightmare-Thinkpad R61

M

michael56555

My computer was running fine with Vista Business without SP1. I waited until
Windows Update presented it for download and I installed it. The computer
became unstable and would not shut down. A series of hard shut downs of
course presented problems with corrupt files. I would boot to safe mode and
set up a check disk. Sometimes even safe mode would not load.

I first chatted with Windows tech online. He took over the computer but
could not resolve the problem. A call to Microsoft tech produced at least 3
sessions lasting about 2 hours each with callbacks on their part over 3 days.
They were courteous, and wanted to help, and very thorough. I also spent
many, many hours searching online for solutions.

Finally, the recommendation was to reformat from the partition. I did that
and did not install the "crapware". I installed all windows and Lenovo
updates and no other programs. When SP1 presented itself via Windows Update,
I installed it....

I then tried to install Microsoft office 2007. The computer would not read
the disk. I successfully installed it on my old XP machine to be sure it
wasn't the CD.

The computer behaved as it did the first time I installed SP1, so this time
I called Lenovo tech and was told to start again from the partition and not
install SP1. I have done that, and it works fine.

After MANY hours of trying, I have a mainstream computer that will not run
the most widespread OS in the world. If I were a novice I would have thrown
it out the window days ago.

Sorry for being so long winded, but I bet there are others in the same
position, who may profit from my futile attempts.

Anyone have a solution?
Mike


OS Name Microsoft® Windows Vista™ Business
Version 6.0.6000
System Manufacturer LENOVO
System Model R61 8918CTO
Processor Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz, 2401 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date LENOVO 7KETB0WW (2.10 ), 1/21/2008

Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.08 GB
Total Virtual Memory 4.93 GB
Available Virtual Memory 3.62 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys
Readyboost 4.00 GB
 
M

Mark L. Ferguson

You are taking the right course. If the Thinkpad R61 is no longer Vista
ready, the more people who know that the better. After some reasonable time,
they will have to offer some refund or other compensation for current users.
That said, I think sanity will prevail, and IBM will get busy solving the
issue pretty soon. The Hardware Abstraction Layer (HAL) has Not changed.
They will find a nondestructive way to interface with it pretty quick. It's
likely YOU will be the first to know : )
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Mark L. Ferguson
..
 
G

G.Mester

Let me correct you there: Lenovo is not IBM anymore and has not been since
2004 when the Laptop manufacturing was sold to the chinese company.
 

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