Sound

[Tel]

Perhaps someone can help me with this.

Whilst coping files from one computer to the other i get a distorted sound
frommy system while i am playing my music, is this a common thing as it does
it no matter what player i use ie: Windows Media Player or Realone Player.

Many thanks, Tel.

 

[Malke]

Perhaps someone can help me with this.

Whilst coping files from one computer to the other i get a distorted
sound frommy system while i am playing my music, is this a common
thing as it does it no matter what player i use ie: Windows Media
Player or Realone Player.

Many thanks, Tel.

You have posted this question numerous times. The first time you posted
this, I asked you to come back with information about your computer -
processor speed, amount of RAM, make/model of sound card. I still
haven't seen where you've provided this information. Please do so and
we'll be able to narrow down the troubleshooting for you.

Malke

 

[jeffrey]

Tel,

Look at your other post you put in this newsgroup, plus please stop posting
with different subjects of the same thing.

Jeff

 

[Rebecca Chen [MSFT]]

Hi Tel,

Since the sound comes from the speaker, I suggest you use the followings
steps to isolate this issue:

Step 1:
========
Open the Sounds and Audio Devices in the Control Panel
Check Place volume icon on the taskbar
Double click the sound icon on the taskbar
Click Options->Properties->Check Microphone
Mute all devices, including Microphone
Copy the files, does the sound occur? If not, please un-mute the device one
by one to find out the culprit.

If the issue persists, continue to step 2

Step 2:
========
Bring up the Device Manager by inputting "devmgmt.msc" in Run box
Extend Sound, video and game controllers
Disable your sound card. Does this issue occur?

If the issue persists, please gather the info as Malke has mentioned and we
will do our best to help you to find out the root cause.

Alternatively, you may consider saving the system information and send it
to (e-mail address removed) for research. I will extract the corresponding info
and post out for public analysis.
To save the system information file:
1) Click the Start-> Run->type"msinfo32"(without quotation marks)->
click OK.
2) In the System Information window, click the File-> "Save..."

Any update, let us get in touch!


Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA


Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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