Sound Card not detected

[Guest]

I am using XP SP2 on a Celeron PC with Mercury motherboard with onboard
audio. Recently the battery of the MB had to be replaced, after which the
onboard sound card does not work. The volume controls are greyed out in the
control panel and the volume button does not appear in the start bar.

The AC97 sound has been enabled in the BIOS, and the audio tab of the
'sounds and audio devices' in the control panel shows only three options,
modem #0 line playback, modem #2 line playback and modem #0 handset playback,
none of which seem to work. There is no yellow or red mark in the device
manager except for a HSP 56 MR modem. I use an external broadband modem so
this is not used.

It was working fine until the battery was replaced. Re-installing the
drivers from the mother board CD did not work.

Please let me know if there is any solution to this. Thanks in advance.

 

[Malke]

I am using XP SP2 on a Celeron PC with Mercury motherboard with onboard
audio. Recently the battery of the MB had to be replaced, after which the
onboard sound card does not work. The volume controls are greyed out in
the control panel and the volume button does not appear in the start bar.

The AC97 sound has been enabled in the BIOS, and the audio tab of the
'sounds and audio devices' in the control panel shows only three options,
modem #0 line playback, modem #2 line playback and modem #0 handset
playback, none of which seem to work. There is no yellow or red mark in
the device manager except for a HSP 56 MR modem. I use an external
broadband modem so this is not used.

It was working fine until the battery was replaced. Re-installing the
drivers from the mother board CD did not work.

Check if there are jumpers to enable sound as well as a BIOS options. If
there are, reset them. If no joy, then disable the onboard sound and throw
in a PCI sound card. You can buy a basic PCI sound card for $5-25USD.

Malke

 

[DanS]

I am using XP SP2 on a Celeron PC with Mercury motherboard with
onboard audio. Recently the battery of the MB had to be replaced,
after which the onboard sound card does not work. The volume controls
are greyed out in the control panel and the volume button does not
appear in the start bar.

The AC97 sound has been enabled in the BIOS, and the audio tab of the
'sounds and audio devices' in the control panel shows only three
options, modem #0 line playback, modem #2 line playback and modem #0
handset playback, none of which seem to work. There is no yellow or
red mark in the device manager except for a HSP 56 MR modem. I use an
external broadband modem so this is not used.

It was working fine until the battery was replaced. Re-installing the
drivers from the mother board CD did not work.

Please let me know if there is any solution to this. Thanks in
advance.

Does the audio device show up in the Device Manager ? (You did not say,
only that there was only 1 yellow question mark.)

If it is there, delete it from there. Then run the Add New Hardware wizard.