Sound but No video

[DJTRU]

I am trying to download my home videos. This is the first time using the
camera and Windows Vista. I have tried in both Movie maker and vista but am
only getting sound.

Help, what am I not doing. The file is in AVI format.......

Thanks DJ

 

[John Inzer]

I am trying to download my home videos. This is the first time using
the camera and Windows Vista. I have tried in both Movie maker and
vista but am only getting sound.

Help, what am I not doing. The file is in AVI format.......

Thanks DJ

========================================
Did you download via your IEEE 1394 FireWire connection?

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk