Son lost Windows XP Pro Student Version

G

Guest

Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I built his computer. He has the original package, and receipt and serial number and this is the same serial number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He wants to sell his computer and buy another one.
 
C

Carey Frisch [MVP]

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I
built his computer. He has the original package, and receipt and serial number and this is the same serial
number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He
wants to sell his computer and buy another one.
 
W

Woody

if as you say he has his s/n , that is what he paid for , the plastic disc
is just that , a piece of plastic . if you or your son has access to another
XPPro student version , just copy it .
 
W

wojo

Or format the computer and sell it "as is" without an OS installed.

--
kwoyach[SPAM]@yahoo[SPAM].com
TO Email: Remove [SPAM]

**Useful Links**
AdAware:
www.lavasoftusa.com/software/adaware/
Spybot S & D:
www.safer-networking.org/
Check for Parasites/Worms:
www.gemal.dk/browserspy/parasites.html
Blaster Security Patch:
http://www.microsoft.com/security/incident/blast.asp
TweakUI and other PowerToys:
www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

If I can help you I will.
If you can help me thanks.
 
A

Alex Nichol

Roger said:
Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I built his computer. He has the original package, and receipt and serial number and this is the same serial number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He wants to sell his computer and buy another one.

An academic license puts restrictions on what he can do. He may *not*
sell on the machine complete with OS; it must be cleaned off and it left
to the purchaser to buy his own OS. I am not even sure if he is
supposed to transfer it to a different machine, but the 25 character
product key he currently has used ought to work with a regular full XP
Pro CD if you have one around: I would certainly try that. Verify the
key - get the free Aida 32, enterprise edition from
http://www.aida32.hu/aida32-download.php
which is an excellent general System Info tool, and its Software -
Licenses page will tell you the one used for Windows and ones for
several other items. (that program is about to be discontinued, which
is a shame, but is available still for the moment)
 

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