Son lost Windows XP Pro Student Version

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Guest

Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I built his computer. He has the original package, and receipt and serial number and this is the same serial number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He wants to sell his computer and buy another one.
 
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I
built his computer. He has the original package, and receipt and serial number and this is the same serial
number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He
wants to sell his computer and buy another one.
 
call MS...
and have him take better care of the disks in the future.....
 
if as you say he has his s/n , that is what he paid for , the plastic disc
is just that , a piece of plastic . if you or your son has access to another
XPPro student version , just copy it .
 
Or format the computer and sell it "as is" without an OS installed.

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**Useful Links**
AdAware:
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Spybot S & D:
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Check for Parasites/Worms:
www.gemal.dk/browserspy/parasites.html
Blaster Security Patch:
http://www.microsoft.com/security/incident/blast.asp
TweakUI and other PowerToys:
www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

If I can help you I will.
If you can help me thanks.
 
Roger said:
Hello, My son has lost the original discs for Windows XP Pro. He bought a student version and he and I built his computer. He has the original package, and receipt and serial number and this is the same serial number as on his computer. Will Microsoft replace the disc for a fee or do I need to buy him a new disc? He wants to sell his computer and buy another one.

An academic license puts restrictions on what he can do. He may *not*
sell on the machine complete with OS; it must be cleaned off and it left
to the purchaser to buy his own OS. I am not even sure if he is
supposed to transfer it to a different machine, but the 25 character
product key he currently has used ought to work with a regular full XP
Pro CD if you have one around: I would certainly try that. Verify the
key - get the free Aida 32, enterprise edition from
http://www.aida32.hu/aida32-download.php
which is an excellent general System Info tool, and its Software -
Licenses page will tell you the one used for Windows and ones for
several other items. (that program is about to be discontinued, which
is a shame, but is available still for the moment)
 

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