steveew1 said:
I was installing a program and another one jumped in too, it's called
ieantivirus. Now whenever I click on anything I get a pop-up telling me that
I need to install this program or my computer will crash. I have tried
uniinstalling it and deleting it but it just keeps coming back. Can someone
help me to get rid of this so called antivirus program that is probably
causing me more dramas than an actual virus. ieantivirus is causing me major
headaches.
any help will be greatly appreciated as I am a bit of a computer dummy
Then both programs are not good if you are trying to install one then the
other jumped in???
Click Start >> Control Panel >> Add/Remove programs and uninstall the
ieantivirus from there if it exist!
Remove the entries from here by using the autoruns from ms:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
IEAntivirus
http://www.symantec.com/security_response/writeup.jsp?docid=2008-042813-4856-99&tabid=3
C:\Documentsand settings\UserProfile\Desktop\IE AntiVirus 3.2.lnk
C:\Documentsand settings\UserProfile\Start Menu\Programs\IE AntiVirus
3.2.lnk
C:\ProgramFiles\IEAntiVirus\ieas.db2
C:\ProgramFiles\IEAntiVirus\ieas.db3
C:\ProgramFiles\IEAntiVirus\ieav.exe
C:\ProgramFiles\IEAntiVirus\uninst.exe
Delete registry values from these keys by opeining a run command and type in:
regedit click [OK] locate these keys:
[-]HKEY_CURRENT_USER\software\ieantivirus
[-]HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run antispy
[-]HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\ie
antivirus
Then go through these cleaning steps:
Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run disk clean up and Defrag in safe mode.
HTH.
nass
