LesK said:
I have MS Outlook 2003 which seemed to operate fine for some time. Recently,
I have discovered that some people's emails are not getting to me. They are
not in te junk mail file, I have the people added as safe senders, etc. So,
I think I've done a lot but nothing is working. Suggestions???
Are they in the Blocked Senders list (or their domain)? Did you create
a blocked senders list in your mailbox up on the server (i.e., did you
configure server-side options to block some senders or domains)? Do you
have anti-spam filtering enabled up on the server? Use the webmail
interface to your e-mail account to check on block lists and anti-spam
filtering? Perhaps they are in your e-mail provider's blacklist which
means their e-mails will never hit your mailbox (so block lists and
anti-spam filters are ineffectual since the e-mail never arrive in your
mailbox to process it through these filters). You would have to check
with your e-mail provider if the domain or mail server used by the
senders was being block on delivery - but rare few will ever divulge
this information unless you push past the 1st-level techs answering your
call and reading from a database of canned scripts.
Have the problematic senders send you a test e-mail. Do not have
Outlook running when they send. Then wait and watch for their test
e-mail to show up using the webmail interface to your mailbox. If it
doesn't show up there, Outlook will never get it because it doesn't
exist in your mailbox.
