some of the start menu items don't work!

[Windy]

Please help!

Under Vista SP1, I click the "Microsoft Office Word 2007" item in start
menu, and it can't launch the app!!! Nothing happens. The same with the
"Diskeeper 2008", "Excel" , etc.

So, I click "All programs" --> "Microsoft Office" ---> "Microsoft Office
Word 2007" one by one, and the app is normally started. What's more, the
desktop icons work normally too.

Could anybody help me, please ??? Thanks~

 

[On the Bridge!]

right click on the one that does not work and remove it,
then go to All programs" --> "Microsoft Office" ---> "Microsoft Office

Word 2007 and right click on that and select PIN TO START MENU

a new shorcut will be created..


tell me if this helps

 

[Windy]

Thanks On the Bridge.

I've try what you said. The icon shows on the top of the start menu, but it
doesn't work either.
I click it, and nothing happen.

Than I right click it, "Send To"-->"Desktop (creat short)", and then return
the desktop and double click the created icon, and the app start normally.

Just can't tell why~~~ Has any idea? Please~~~

 

[On the Bridge!]

strange.. try this

remove that pinned one and now =
drag and drop the icon from your desktop onto the start buton itself, and
release the mouse button while hovering on the start button

when you do this a shortcut is created on the start menu

 

[Windy]

It can't work either.

Maybe some keys in the Regedit have been changed or deleted. It causes my
office apps and some other apps (but not all apps) can't launch through
start menu.

Actually, it's not a big deal. Forget about that and thanks very much for
your help! ^_^

 

[On the Bridge!]

nah never give up..

read here some people are discussing this problem and there is a solution
there
with nirsoft shellexview
http://www.winmatrix.com/forums/index.php?showtopic=14341

 

[On the Bridge!]

see this discussion too
http://www.tutorials-win.com/Vista/Start-Menu-301512/

it talks about taking ownership

 

[SG]

Windy,

Are you sure the app is not opening, but it's minimized on your Task Bar?

--
All the best,
SG

ALEX NICHOL
(1935-2005)
http://www.aumha.org/alex.htm
You will never be forgotten my friend

 

[Ramesh, MS-MVP]

Hi Windy,

This is a shell extensions problem. Follow the steps listed in "Method 2" of this page:

http://windowsxp.mvps.org/slowrightclick.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


It can't work either.

Maybe some keys in the Regedit have been changed or deleted. It causes my
office apps and some other apps (but not all apps) can't launch through
start menu.

Actually, it's not a big deal. Forget about that and thanks very much for
your help! ^_^

 

[On the Bridge]

I mentioned shellexview in my previous post to the OP

I suggest the METHOD 2 in your page

since shellexview is user friendly-er than editing the registry manually



Hi Windy,

This is a shell extensions problem. Follow the steps listed in "Method 2" of
this page:

http://windowsxp.mvps.org/slowrightclick.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


It can't work either.

Maybe some keys in the Regedit have been changed or deleted. It causes my
office apps and some other apps (but not all apps) can't launch through
start menu.

Actually, it's not a big deal. Forget about that and thanks very much for
your help! ^_^

 

[Windy]

Many thanks!!! Finally I've solved the problem!!

I followed the instructions in the link you've gave me, installed the
Shexview, and then "... disable non-Microsoft context menu handlers
*one-by-one* and verify if the problem is solved. If disabling one does not
solve the problem, undo the disabled item and disable the next non-Microsoft
handler. Do the same until the problem is solved and finally identify the
culprit...".

Finally, I found out that "DriveHQ Online Backup" is the culprit! Disable
it, and everything comes OK now!!

Here I give some details about the "DriveHQ Online Backup":

Extension Name: DriveHQ Online Backup;
Product Name: DriveHQMenu Dynamic Link Library;
Filename: d:\Program Files\DriveHQ\DriveHQ Online Backup 3.8\BackupMenu.dll;
CLSID: {80B7F271-5A28-4C8D-B26F-3498B343049D}
File Extensions: *, Directory, Folder


Thanks again for your kind help!! ^_^

 

[On the Bridge!]

Glad to be of service,

and remember NEVER give up...

this applies to all life, not only computer fixing