some files on my Windows XP home edition disks are corrupt

[Guest]

Can I get replacement disks from Microsoft??

 

[Bruce Chambers]

Can I get replacement disks from Microsoft??

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you'll need to contact the computer's
manufacturer.


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Bruce Chambers

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[Don Schmidt]

I had a Windows XP Pro that was developing a failure, a crack at the hub and
Microsoft sent me a replacement. All they wanted from me was a code number
at the hub. No other proof of purchase. I offered to send them the failing
CD but they didn't want it. I had to pay $20 for the replacement.

 

[Ken Blake, MVP]

Can I get replacement disks from Microsoft?

If yours is a retail copy, see
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

But if you have an OEM copy, Microsoft generally won't help you;
you'll need to contact your OEM.