Some E-mails not delivered or received

  • Thread starter Thread starter POLIVER
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POLIVER

I found out about a month ago that some of my e-mails (using Outlook Express
6.0) were not being received by at least one person. I found out just the
other day that some E-mails sent from two different people were not being
delivered to me. There were no error messages on either end and I have no
indication of any other messages that have not gone through. The issue is
sporadic as both of the people who sent this week sent other correspondence
that made it through.

I contacted my ISP, Surewest, and they claim that the problem is in Outlook.
I am now insisting that they check the E-mail server logs to identify the
problem.

My question: Has anyone heard of any problems with Outlook that would cause
a problem with sending or receiving messages sporadically with no error
message? I think the ISP is just using this as a cop-out.

Thanks in advance for any help.
 
POLIVER said:
I found out about a month ago that some of my e-mails (using Outlook
Express
6.0) were not being received by at least one person. I found out just the
other day that some E-mails sent from two different people were not being
delivered to me. There were no error messages on either end and I have no
indication of any other messages that have not gone through. The issue is
sporadic as both of the people who sent this week sent other
correspondence
that made it through.

I contacted my ISP, Surewest, and they claim that the problem is in
Outlook.
I am now insisting that they check the E-mail server logs to identify the
problem.

My question: Has anyone heard of any problems with Outlook that would
cause
a problem with sending or receiving messages sporadically with no error
message? I think the ISP is just using this as a cop-out.

Thanks in advance for any help.
Click to expand...

Best to ask the experts in an Outlook Express newsgroup.
 
[Crossposted to OE General]

If a copy of your sent message found in your Sent Items folder, OE is not
the problem & your ISP's full of it.

If the messages sent to you are not found on the account's web-mail page
(http://www.surewest.com/email/login/index.php), OE is not the problem &
your ISP's full of it.
 
deejaydee said:
what a waste of space from a MVP
Click to expand...

Scoreboard on Google:
Looking for (deejaydee and WindowsXP): 390 hits
Looking for ("Pegasus [MVP]" and Windows XP): 30,800 hits

You've got some catching up to do, deejaydee, preferably with posts that are
a little more useful than this one.
 
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