software logo test failure

[brad]

When i try to do automatic updates for windows a window
pops up saying the software did not pass the logo test
and could not be installed. Whats the deal with this, my
version of XP came with my computer what can i do.

 

[Jimmy S.]

Hi Brad,

You possibly disabled the Cryptography service by "tweaking"
XP using well intended but bad advice from a site or magazine.

1. Click Start / Control Panel / Administrative Tools / Services
Scroll down to "Cryptographic Services", double click it and
change Startup type to: Automatic and click the "Start" button.

2. If the problem persists, go to c:\windows\system32 and rename
the catroot2 directory to catrootold. Catroot2 might be too full.

3. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck!

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| When i try to do automatic updates for windows a window
| pops up saying the software did not pass the logo test
| and could not be installed. Whats the deal with this, my
| version of XP came with my computer what can i do.

 

[Tacticus]

i have this problem as well and i would like to thank you
for this info
i will try the repair option soonish
but thanks anyway

-----Original Message-----
Hi Brad,

You possibly disabled the Cryptography service by "tweaking"
XP using well intended but bad advice from a site or magazine.

1. Click Start / Control Panel / Administrative Tools / Services
Scroll down to "Cryptographic Services", double click it and
change Startup type to: Automatic and click the "Start" button.

2. If the problem persists, go to c:\windows\system32 and rename
the catroot2 directory to catrootold. Catroot2 might be too full.

3. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck!

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at: http://support.microsoft.com/default.aspx? scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"brad" <[email protected]> wrote in

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