Software installation Error

  • Thread starter Thread starter mlw734
  • Start date Start date
M

mlw734

I have two computers in my house. On my main computer, WIN XP, I have
installed SPAMFIGHTER for use with MS OUTLOOK 2003. It works great. I
recently tried to install the same version on a second home computer
and received the following error.
"generic.key_error [RegCreatekeyex() failed: Ket
"Software/spamfighter/mail sender (5)]".

I have uninstalled, ran the remove.exe program offered by spamfighter,
installed without Norton AV active, tried to install thru safe mode,
etc. Still same error

Any ideas on how to fix?

Thanks

--mlw
 
Contact "SPAMFIGHTER" technical support.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I have two computers in my house. On my main computer, WIN XP, I have
| installed SPAMFIGHTER for use with MS OUTLOOK 2003. It works great. I
| recently tried to install the same version on a second home computer
| and received the following error.
| "generic.key_error [RegCreatekeyex() failed: Ket
| "Software/spamfighter/mail sender (5)]".
|
| I have uninstalled, ran the remove.exe program offered by spamfighter,
| installed without Norton AV active, tried to install thru safe mode,
| etc. Still same error
|
| Any ideas on how to fix?
|
| Thanks
|
| --mlw
 
I did contact SPAMFIGHTER and they offered the remove.exe file and
re-installation process described in first thread. They now say that I
have an issue with adminstrative privleges on the computer. I have
installed as a user with administrative privleges and as user -
ADMINISTRATOR. Of course the ADM user was done in the safe mode and
would not allow installation. Suggestions to check if adm privleges
are an issue?

Thanks

--mlw
 
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