software firewall, AOL, and IE problems

[BRW]

I recently networked an office for shared internet access using AOL
high-speed dsl (ugh, not by choice on the AOL thing).

Everything was working fine until they installed McAfee Home version 7.0
which included a firewall.

They did troubleshooting with AOL and finally ended up able to browse the
internet via AOL's browser, but they could not go to secure web sites, ftp
sites and IE didn't allow them to connect to anything.

I worked on uninstalling, re-installing the firewall/AOL, etc. My best guess
is that the firewall and/or AOL does something to the networking so I even
tried a new nic, hoping it would reinstall all networking components, but it
didn't. I finally got them back where they were and recommended reloading
W2K. They are in the mode of trying to fix it themselves, or just bearing
with it. By the way, the 1 machine that they didn't install the firewall to
still works fine.

I'm thinking I need to reinstall network components from scratch but don't
really know how to do it. I've removed and added tcp/ip, the network card
but that didn't help. Does anybody have any suggestions?

Thanks,
Bobby

 

[Lanwench [MVP - Exchange]]

Have you checked w/ AOL support? I didn't think AOL worked with internet
connection sharing, but am not clear on whether that's what you're using.
Can't you ditch it? AOL stinks to high heaven. They can surely get something
cheaper and better.

 

[BRW]

I agree that AOL stinks, unfortunately the client ordered their high-speed
and then called me to connect it. My first recommendation was to ditch AOL
and go to cable or dsl. AOL does work with a properly configured router and
login "locations"and you have to set up different ID's, but you have to log
in to AOL before you have any internet connectivity, then you are on AOL's
private network. It is definitely the pits. I just feel that between AOL's
stuff and the network filter Mcafee applies that something is awry with
tcp/ip, and that if I could install it from scratch it would work.


"Lanwench [MVP - Exchange]"