Snapshot Viewer

[Guest]

I have a user that is running XP Pro and has Access installed on her machine.
I have tried to install Snapshot Viewer but get a message that requires an
installation CD. I don't have one but when I escape out of the error I see
that the installer is looking for PRORET.MSI. Can I get this MSI file
someplace? Is Access creating an issue? Any suggestions will be appreciated.

Tim Paulus

 

[George Nicholson]

The free Snapshot viewer is intended for the recipients of Snapshot files
that don't have Access, so
I'm not quite sure why a user that has Access installed would need/want it.

In any case, since you don't have the necessary installation disk, I'd
suggest just downloading the Snapshot viewer:
http://support.microsoft.com/kb/175274/en-us

HTH,

 

[Guest]

I have Access on my machine and have downloaded the snapshot viewer. It does
work and I do not have to get the native file and open it in Access. The
report is sent out in the viewer format to lots of people.

Tim Paulus