Also, if a person asks a question within the help system,
and they have office online turned on, if they don't like
the answers that come up, they are redirected to the web
interface to ask their question in one of the groups.
Yeah, I'm painfully aware of this misguided feature that Microsoft has implemented. I think it is
the reason that this newsgroup gets questions posted on just about any Microsoft product. Several
times per week, one can read answers similar to this posted by MVP John Vinson:
Microsoft's Help system has landed you in the wrong newsgroup: this
one is for the database program Microsoft Access.
Please use the dropdown box (the one that says "Access" by default)
to select a more appropriate newsgroup, microsoft.public.word.general
for example.
Tom
__________________________________
Tom said:
Thanks Joan.
I think it's pretty strange that Microsoft would have people make
suggestions on a public newsgroup, when they've *got* to know that
only a minority of the people who post questions and answers actually
use their homegrown portals
These web portals for the MS groups are fairly new. Certainly long-term
regulars of newsgroups use a newsreader, and aren't likely to switch to the
web newsreader (it's dreadfully slow).
I don't know what the figures are, but it seems to me that quite a few
people post via the web interface. Also, if a person asks a question within
the help system, and they have office online turned on, if they don't like
the answers that come up, they are redirected to the web interface to ask
their question in one of the groups.