SMTP Server error - I'm running out of ideas

[Guest]

I have a 2 month old wireless network (3 x desktop, 2 x
laptop). Last week we were suddenly unable to send email
from any computer, we received the following errors:

"The TCP/IP connection was unexpectedly terminated by the
server. (Account: <account name>, POP3 Server: <server
name> Error Number:0x800ccc0f."

"The connection to the server has failed. Account
<account name>, server, <server name>, protocol, port
110, 0x800ccc0E."

We can not send any email. We can still receive email
and access the internet. The rest of the network is
working correctly.

All the computers are running Windows XP pro. They are
linked with a Dell wireless router/ access point which is
wired to an ISDN router, connected to the phone lines.
We have tried Outlook & Outlook express 2000 & XP

I have tried using different email accounts with
different mail servers but have the same problem which
makes me believe the problem lies somewhere on the
network or each computer.

I have tried using the system restore utility to roll
back to a few days before the problem started but this
did not work.

I have stopped Norton antivirus from scanning outgoing
email and have tried removing it completely from one
computer but we still have the same problem.

Nothing has been changed on the network, hardware or
software. The only thing that may have been added is a
Norton virus update.

Any help will be greatly appreciated

Thanks

 

[Guest]

It seems like you got it wrong. SMTP uses Port 25 and not 110, change the Port and try again.

 

[gmurton]

Thanks, it is on port 25 - typing error on my part.

Any other ideas?

Thanks for the help

-----Original Message-----
It seems like you got it wrong. SMTP uses Port 25 and

not 110, change the Port and try again.

 

[Guest]

----- (e-mail address removed) wrote: ----

I have a 2 month old wireless network (3 x desktop, 2 x
laptop). Last week we were suddenly unable to send email
from any computer, we received the following errors

"The TCP/IP connection was unexpectedly terminated by the
server. (Account: <account name>, POP3 Server: <server
name> Error Number:0x800ccc0f.

"The connection to the server has failed. Account
<account name>, server, <server name>, protocol, port
110, 0x800ccc0E.

We can not send any email. We can still receive email
and access the internet. The rest of the network is
working correctly

All the computers are running Windows XP pro. They are
linked with a Dell wireless router/ access point which is
wired to an ISDN router, connected to the phone lines.
We have tried Outlook & Outlook express 2000 & X

I have tried using different email accounts with
different mail servers but have the same problem which
makes me believe the problem lies somewhere on the
network or each computer

I have tried using the system restore utility to roll
back to a few days before the problem started but this
did not work

I have stopped Norton antivirus from scanning outgoing
email and have tried removing it completely from one
computer but we still have the same problem

Nothing has been changed on the network, hardware or
software. The only thing that may have been added is a
Norton virus update

Any help will be greatly appreciate

Thank

sorry, i/m having the same problem, to respond to links within a e-mail outlook express 6 pops up with the e-mail address in the box and then i can't send with the same error message, maybe it's because i have comcast.net and not a msn account, i even tried registering for hotmail thinking it would cross over, if you find any thing out let me know

 

[Ken Wickes [MSFT]]

What connects your wireless network to the Internet?

Are you on AOL or do you have some other proxy server?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

----- (e-mail address removed) wrote: -----

I have a 2 month old wireless network (3 x desktop, 2 x
laptop). Last week we were suddenly unable to send email
from any computer, we received the following errors:

"The TCP/IP connection was unexpectedly terminated by the
server. (Account: <account name>, POP3 Server: <server
name> Error Number:0x800ccc0f."

"The connection to the server has failed. Account
<account name>, server, <server name>, protocol, port
110, 0x800ccc0E."

We can not send any email. We can still receive email
and access the internet. The rest of the network is
working correctly.

All the computers are running Windows XP pro. They are
linked with a Dell wireless router/ access point which is
wired to an ISDN router, connected to the phone lines.
We have tried Outlook & Outlook express 2000 & XP

I have tried using different email accounts with
different mail servers but have the same problem which
makes me believe the problem lies somewhere on the
network or each computer.

I have tried using the system restore utility to roll
back to a few days before the problem started but this
did not work.

I have stopped Norton antivirus from scanning outgoing
email and have tried removing it completely from one
computer but we still have the same problem.

Nothing has been changed on the network, hardware or
software. The only thing that may have been added is a
Norton virus update.

Any help will be greatly appreciated

Thanks

sorry, i/m having the same problem, to respond to links within a e-mail

outlook express 6 pops up with the e-mail address in the box and then i
can't send with the same error message, maybe it's because i have
comcast.net and not a msn account, i even tried registering for hotmail
thinking it would cross over, if you find any thing out let me know

 

[David Efflandt]

Thanks, it is on port 25 - typing error on my part.

Any other ideas?

The fact that you mention attempting multiple e-mail accounts on multiple
servers raises some questions:

Are you using an SMTP server at your ISP (the ISP of your ISDN
connection)?

Does your ISP block port 25 other than to their own SMTP (to reduce
worms/spam)?

If attempting to connect to any SMTP not at your ISP, does it require
authentication (at least "pop before send" if not smtp auth)? Without any
authentication, SMTP servers likely only relay for IP's on their own
network ("their" dialup or other connection they own). If they relayed
mail for anyone from any IP (open relay), they would soon be discovered by
spammers and banned.