Windows 7 Problem with Windows Live Mail

[doug1]

Hi,

I keep getting the below error message when checking for new emails:

Unable to send or receive messages for the Btinternet account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No

Can someone please advise?

 

[Silverhazesurfer]

http://answers.microsoft.com/en-us/...800ccc0f/0ad4c3c2-e122-47a8-9f30-11999a0ce55a

 

[muckshifter]

I believe you will have to tell your e-mail program that the SMTP server requires authentication.

As an example,

General/E-Mail address : username @ btinternet.com (no spaces, our forum software can be an id10t)
Servers/Incoming Mail Server/Account name : username
Servers/Outgoing Mail Server/My server requires authentication "ticked" ... press Settings. If "Log on using" is ticked, make sure that Account name is set as username

BT Yahoo & Co settings

BT Broadband can be contacted, for free, on 0800 111 4567 ...