Windows 7 Problem with Windows Live Mail

Mar 31, 2012
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I keep getting the below error message when checking for new emails:

Unable to send or receive messages for the Btinternet account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: ''
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No

Can someone please advise?


I'm not weird, I'm a limited edition.
Mar 5, 2002
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I believe you will have to tell your e-mail program that the SMTP server requires authentication.

As an example,

General/E-Mail address : username @ (no spaces, our forum software can be an id10t)
Servers/Incoming Mail Server/Account name : username
Servers/Outgoing Mail Server/My server requires authentication "ticked" ... press Settings. If "Log on using" is ticked, make sure that Account name is set as username

BT Yahoo & Co settings

BT Broadband can be contacted, for free, on 0800 111 4567 ... :)


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