bestbets said:
A company called "smart Security" has attached itself to
my computer's desktop. I have tried spyware, virus
removal and restoring to a previous point and nothing
works. If I click on the icon on my desktop it takes me
to there site where they want $60 for their program. What
can I do to get rid of this? Will a firewall help?
To deal with issues caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Smiley Central, Xupiter,
Bonzai Buddy, or KaZaA, and their remnants, that you've deliberately
(but without understanding the consequences) installed, two products
that are quite effective (at finding and removing this type of
scumware) are Ad-Aware from
www.lavasoft.de and SpyBot Search &
Destroy from
www.safer-networking.org/. Both have free versions.
It's even possible to use SpyBot Search & Destroy to "immunize" your
system against most future intrusions. I use both and generally
perform manual scans every week or so to clean out cookies, etc.
Additionally, manual removal instructions for the most common
varieties of scumware are available here:
PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml
Neither adware nor spyware, collectively known as scumware,
magically install themselves on anyone's computer. They are almost
always deliberately installed by the computer's user, as part of some
allegedly "free" service or product.
While there are some unscrupulous malware distributors out there,
who do attempt to install and exploit malware without consent, the
majority of them simply rely upon the intellectual laziness and
gullibility of the average consumer, counting on them to quickly click
past the EULA in his/her haste to get the latest in "free" cutesy
cursors, screensavers, "utilities," and/or wallpapers.
If you were to read the EULAs that accompany, and to which the
computer user must agree before the download/installation of the
"screensaver" continues, most adware and spyware, you'll find that
they _do_ have the consumer's permission to do exactly what they're
doing. In the overwhelming majority of cases, computer users have no
one to blame but themselves.
There are several essential components to computer security: a
knowledgeable and pro-active user, a properly configured firewall,
reliable and up-to-date antivirus software, and the prompt repair (via
patches, hotfixes, or service packs) of any known vulnerabilities.
The weakest link in this "equation" is, of course, the computer
user. No software manufacturer can -- nor should they be expected
to -- protect the computer user from him/herself. All too many people
have bought into the various PC/software manufacturers marketing
claims of easy computing. They believe that their computer should be
no harder to use than a toaster oven; they have neither the
inclination or desire to learn how to safely use their computer. All
too few people keep their antivirus software current, install patches
in a timely manner, or stop to really think about that cutesy link
they're about to click.
Firewalls and anti-virus applications, which should always be used
and should always be running, are important components of "safe hex,"
but they cannot, and should not be expected to, protect the computer
user from him/herself. Ultimately, it is incumbent upon each and
every computer user to learn how to secure his/her own computer.
To learn more about practicing "safe hex," start with these links:
Protect Your PC
http://www.microsoft.com/security/protect/default.asp
Home Computer Security
http://www.cert.org/homeusers/HomeComputerSecurity/
List of Antivirus Software Vendors
http://support.microsoft.com/default.aspx?scid=kb;en-us;49500
Home PC Firewall Guide
http://www.firewallguide.com/
Scumware.com
http://www.scumware.com/
--
Bruce Chambers
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
