slow performance of pc

G

Guest

hi there i recently installed mcafee anti virus scan and mcafee personal
firewall on my pc the problem i am having now is when i switch on my pc and
try and enter a program it takes a very long time to open and sometimes a box
will appear saying that NT ON ACCESS SCANNER SERVICE HAS ENCOUNTERED A
PROBLEM AND NEEDS TO CLOSE. also i am a complete beginner on a pc and dont
really know what im doing thanks
 
R

Ronnie Vernon MVP

pete said:
hi there i recently installed mcafee anti virus scan and mcafee
personal firewall on my pc the problem i am having now is when i
switch on my pc and try and enter a program it takes a very long time
to open and sometimes a box will appear saying that NT ON ACCESS
SCANNER SERVICE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. also i
am a complete beginner on a pc and dont really know what im doing
thanks

This is a documented error with McAfee Anti-Virus programs. Here are some
links that may help you to track down the problem.

McAfee On-Access Scanner Causes an Error Message in Windows XP:
http://support.microsoft.com/?kbid=324402

McAfee Answer Center:
http://ts.mcafeehelp.com/tabsDefault.asp?instructions=quickhelp
 

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