Sloooow Desktop and Explorer

J

John7

Hello,

For some unknown reason my Desktop and Explorer became terribly slow
yesterday.
All this takes 1 minute:
- Copy a file on the Desktop
- Copy a file using Explorer
- Right-click a file until menu shows up.

Canon Multifunction Software stopped working.
Can no longer access my fax archive.

Copy in COMMAND-shell works instantly as usual.
Scanned system with latest Spybot and Adaware.
Found Netster, had it removed but makes no difference.

Disk checks found no problems.

Installed .Net-update through WinUpdate last week.



Any suggestions ???

TIA,
John7
 
S

Steven L Umbach

Boot into Safe Mode to see if it still happens or not. If it does not you
have some startup process that is causing the problem. You could then user
msconfig to do selective startups to try and isolate the problem in a trial
and error method. If you search Google you will be able to download msconfig
since it does not come with W2K. While in regular startup open Task Manager
and look in performance to see how much memory and CPU is being used and
look at processes to see if any process is hogging CPU [other then system
idle] or memory that could indicate a software conflict or memory leak. You
mentioned you scanned for spyware but you should do that in Safe Mode and
also scan for malware with a quality antivirus program that is current with
it's virus definitions in both regular and Safe Mode. Also clear your
temporary internet files and check your free disk space on your system drive
because if it is nearly full it can slow things down. --- Steve
 
J

John7

Steven, thanks for your tips.

I followed your approach.
Canon's fax redirector (fxredir.exe) appeared to be the cause.
Removing and reinstalling Canon's MultiPass Suite fixed the issue.

Thx,
John7


Steven L Umbach said:
Boot into Safe Mode to see if it still happens or not. If it does not you
have some startup process that is causing the problem. You could then user
msconfig to do selective startups to try and isolate the problem in a trial
and error method. If you search Google you will be able to download msconfig
since it does not come with W2K. While in regular startup open Task Manager
and look in performance to see how much memory and CPU is being used and
look at processes to see if any process is hogging CPU [other then system
idle] or memory that could indicate a software conflict or memory leak. You
mentioned you scanned for spyware but you should do that in Safe Mode and
also scan for malware with a quality antivirus program that is current with
it's virus definitions in both regular and Safe Mode. Also clear your
temporary internet files and check your free disk space on your system drive
because if it is nearly full it can slow things down. --- Steve


John7 said:
Hello,

For some unknown reason my Desktop and Explorer became terribly slow
yesterday.
All this takes 1 minute:
- Copy a file on the Desktop
- Copy a file using Explorer
- Right-click a file until menu shows up.

Canon Multifunction Software stopped working.
Can no longer access my fax archive.

Copy in COMMAND-shell works instantly as usual.
Scanned system with latest Spybot and Adaware.
Found Netster, had it removed but makes no difference.

Disk checks found no problems.

Installed .Net-update through WinUpdate last week.



Any suggestions ???

TIA,
John7
 

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