sky isp still cant receive incoming mail

[bry]

i know sky have had a problem with there pop3 mail they say they have it
sorted but mine is still down i have tried everything to make this work but i
still get error codes Account: 'pop.tools.sky.com', Server:
'pop.tools.sky.com', Protocol: POP3, Server Response: '-ERR not supported
m5pf668042gve.23', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90,
Error Number: 0x800CCC18 can anyone help

 

[Babs5474]

I think the problem may be with Microsoft. Note several users using
different e-mail servers are having problems. My be related to a recent
update. Did not have problems unitl about two days ago. I will be calling
AT &T (my e-mail provider) and then Microsoft if not resolved by AT &T. Will
get back to you with what I find out.

 

[Gary VanderMolen]

You have enabled an option that is not supported by the server.
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

 

[Gary VanderMolen]

No, this is not a Microsoft problem.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.