Hi,
Okay what I would do in your situation then froggey, is try
looking through that list of error message solutions from the
Installshield site I posted for you earlier for a possible cure:
http://support.installshield.com/kb/view.asp?articleid=Q105416
failing that, here's some troubleshooting steps to go through
after you try installing that game on another system to make
sure it's not the fault of the CD itself. Also try a Cd and a Cd
drive cleaning kit if you've had your system for over a year.
Rather than go through one step per post with you, I find it's
best to present all the troubleshooting steps I use in one post.
Start with the first one, and post back if you have any questions!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using:
http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
Download & Run Spybot from:
http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Go to the Windows Update site for everything under Critical and
Recommended:
http://windowsupdate.microsoft.com
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://NibblesNbitsVideo.tk
6. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Mainboard Monitoring Utility:
http://mbm.livewiredev.com
7. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to remove all
extra devices, network cards, extra RAM sticks, modem, scussi,
sound card, unplug CD drives (if not needed to verify CD), and then
try the game again. If the problem is solved look into a 400 watt P/S.
8. Test your RAM using:
http://www.memtest86.com/memt30.zip
after you extract that zip file, click on the README.txt file for the
instructions on how to create the boot floppy to test your RAM.
* Allow Windows to control your pagefile at a "system managed size".
Be sure there's enough space for the pagefile size to = 1.5 * your RAM
Bonus Tip: Set the pagefile to it's own partition or hard drive if possible.
References:
http://aumha.org/win5/a/xpvm.php is a good site about this as is:
http://www.microsoft.com/WindowsXP/expertzone/columns/mcfedries/03june16.asp
9. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify any problems.
10. Click Start / Run / then type: sfc /scannow and press ENTER
to replace any damaged system files -or- Run Setup.exe on your
Windows 98/Me/XP/2000 CD to reinstall Windows over itself without
erasing your programs and data. Once everything works fine reinstall
updates one at a time from:
http://windowsupdate.microsoft.com while
testing the game after each update, in case an update caused the problem.
11. If you have room on one of your partitions, use it to install another
clean installation of Windows which you can gradually update with the
appropriate chipset, video, and sound drivers, as well as Direct X, but
with no extras including themes, firewalls, antivirus, etc. You may have
to reinstall the game(s) for use with that partition, but it's well worth it.
12. If you don't have enough space for step 10 I suggest you at least
create a new administrators account with no themes, firewall, antivirus,
or any other software or startup programs installed for that account. If
this solves the problem, then you should switch over to the new account.
--
Cheers,
Jimmy S.
Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Ok. I have tried the program and removed the old files. I
| restarted my pc and and tried to reinstall it and I got
| the same error meeseges.
|
|
|
| >-----Original Message-----
| >Hi Froggey,
| >
| >If you partially installed the game, and had an error,
| it's
| >possible that left over files and registry entries are
| blocking
| >you. Run a regcleaner to clear all references to the
| game:
| >
http://www.webmasterfree.com/regcleaner.html and then
| >see if your particular error is listed in the
| Installshield KB:
| >
http://support.installshield.com/kb/view.asp?
| articleid=Q105416
| >
| >That's enough for now I think Froggey, I have more in my
| >bag of tricks if you need some more advice though.
| >
| >--
| >Cheers,
| >Jimmy S.
| >
| >Additional Support Resources: My Zone.com Helpsite:
|
http://nibblesnbits.tk
| >Microsoft Online Tech Support:
|
http://go.microsoft.com/fwlink/?LinkId=376
| >Game FAQ's:
http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| | >| I have been trying to load Sim Theme Park on my pc for
| a
| >| while now, and have try a lot of things and nothings
| >| helps. When I first install the game I get a Microsoft
| >| error telling me there was an error with the
| >| installshield and everything closes out. But I can't
| open
| >| the game after that. I have tried installing it with
| and
| >| without compatibility wizard, and it doesn't work. What
| >| happens is sometimes I get an error message saying :
| >| Installer failed to initize. You may not be able to
| >| uninstall this product. Sometimes I can get the game to
| >| load where I can play one theme park under the practice
| >| mode. If I want to play a full simulation game nothing
| >| loads, and it brings me back to windows. Sometimes I
| >| can't get past the loading screen and it brings me back
| >| to windows. I don't know what else to try. I have been
| >| able to play other games on my pc with no problems, all
| >| of my drivers are updated. When I used to have
| Windows98
| >| I didn't have this problem.
| >
| >
| >.
| >
