Silent read receipt so recipient does not know message being track

[Guest]

I work for a large law firm which just migrated from Groupwise to Exchange.
Users are accustomed to viewing properties of their sent mail which will show
when/if a message they sent was opened and read by the recipient without
notifying the recipient . With the read receipt, no matter how enabled, eg
by checking under tracking options, enabling on a per message basis, or via a
rule, the recipient will get a notification that the sender is requesting a
read receipt, which is annoying. Is there a way the sender can track whether
a message has been read by the recipient without notifying the recipient?

 

[Dmitry Streblechenko]

No. And it would be a pretty serious privacy issue if the recipient's mail
client sent anything without the user at least getting a chance to avoid
that.

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool

 

[Joseph Hume]

Exchange Server does that by default. You can't disable it anywhere I
have found...

 

[Dmitry Streblechenko]

Tools | Options | Preferences | E-mail Options | Tracking Options.
Exchange will generate a delivery receipt, but the read receipts are subject
to the preferences set in the "Tracking Options" dialog box.

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool

 

[Guest]

hi there !

Dmitry is right but the preferences in "Tracking Options" dialog box is
somehow disabled in my computer. I noticed this when I read a mail of my
colleg. 2 days ago outlook has asked me whether I want to send a read
response or not. Does anybody know how to enable the preferences once again ?
Can I do that from regedit ?? Is there anyway to bypass the system ?

"Dmitry Streblechenko":

 

[eliza81]

How to track whether the recipient has opened/read the email or not?

We can send emails with ColdFusion using cfmail tag, but we do not have a direct way to track whether an email has been read/opened by the recipient or not. We can do this using some indirect way mentioned below.

While developing an email functionality with cfmail, we can include one 1X1 px image in the mail body using <img src="". Instead of providing the path of the image for src directly, we can provide the path of one CFM template present on the server. The URL should contain one random number as URL parameter created using CreateUUID() function to uniquely identify each server request when the email is opened. In the CFM template we can render the 1X1 px image using cfcontent and also we can run an update query to set the email status flag to "Read".

Sample Code:

<cfmail from="(e-mail address removed)" to="(e-mail address removed)" subject="test subject" server="mailServerIP" type="text/html">
<img src="http://www.testsite.com/1x1.cfm?id=recipientID&randID=#CreateUUID()#">
Email Text
</cfmail>