Signature in Outlook

[JensC]

We have a SBS 2003 with exchange. Some of out users have an e-mail adress on
the exchange server and an pop3 e-mail adress outside the server. They all
have a signature to both account and the signatures changes if you change
the account.

One of the users have a problem. When she creates a new e-mail, the
signature of the default e-mail account is written in the mail. But when she
changes the e-mail account, the signature does not change as is should and
as is does on the other users.

Can someone explain that?

Regards
Jens

 

[Roady [MVP]]

Using Outlook 2003? That feature only works when you have Word set as the
email editor;
Tools->Options-> tab Mail Format

 

[JensC]

Hello

We are using Outlook 2003 but did not use word as email editor. I have now
changed that but now we have another problem.

The signature for the default account appears. When I change the account the
signature disappears and when I change back to the default account nothing
happens?

Regards
Jens

 

[Roady [MVP]]

This is because you don't have a signature configured for both accounts.
Basically what you do is "signature switching". However, if there is no
signature defined for you other account, then it can't switch signatures
anymore. Set a signature for the other account as well and it should work. A
blank signature will do.

 

[JensC]

I have a signature configured for both accounts, thats is why a don't
understand what is wrong.

Regards
Jens