shuting down

[sarah]

hi.i have problem with my computer.when i want to shut it
down ,it get"not responding".when i restarted it i see
that this problem diden,t recover.
now it dont turn off.what should i do?

 

[Guest]

-----Original Message-----
hi.i have problem with my computer.when i want to shut it
down ,it get"not responding".when i restarted it i see
that this problem diden,t recover.
now it dont turn off.what should i do?
.
An error message would be helpful.