Shutdown takes over 30 minutes!!

[Guest]

I have two computers running XP with SP2. Both with the UPHClean installed
and I have tried some of the suggestions on
http://aumha.org/win5/a/shtdwnxp.htm. None of those have worked so far. I've
been trying to pinpoint the source of the problem, but have been frustrated
in not being to do so.

I have the latest virus signatures in my Anti-Virus Software, and I've run
an ad-ware removal utility to no avail. I don't think the issue resides in
the type of Anti-virus software I'm using, since one maching has Norton and
the other has MacAfee, yet both experience the exceedingly long shutdowns.

One thing I have noticed is that the duration of the shutdowns seem to be
related to how long the system has been running since the last reboot. If I
reboot again immediately after the computer has completed a reboot, the
system will immediately shutdown, as one would expect. After several hours,
it takes longer, maybe 10-20 seconds. After several nights/days, it takes
over 30 minutes.

I'm not sure if any of the other recommendations that I haven't tried yet
(which oftens includes messing with the Registry) would address the symptom
noted above. Help and insights would be greatly appreciated.

 

[R. McCarty]

Do either or both machines use Fast User Switching & are there any
multiple profiles active ? How much physical RAM are in the PCs.
It doesn't sound like a memory leak - more of perhaps a process that
when allowed to run for a lengthy amount of time has accumulated too
many resources and can't be "elegantly" closed by XP. Do you have
many Startups & Watchdogs in place on the computer ? I would also
do a check of System/Application event logs. I would purge both of
the logs and then do a complete boot-shutdown-boot and review the
logs, looking for any error(s) (Red Icons)
Start, Run (Type) EventVwr.Msc [Enter]

 

[Rock]

I have two computers running XP with SP2. Both with the UPHClean installed
and I have tried some of the suggestions on
http://aumha.org/win5/a/shtdwnxp.htm. None of those have worked so far. I've
been trying to pinpoint the source of the problem, but have been frustrated
in not being to do so.

I have the latest virus signatures in my Anti-Virus Software, and I've run
an ad-ware removal utility to no avail. I don't think the issue resides in
the type of Anti-virus software I'm using, since one maching has Norton and
the other has MacAfee, yet both experience the exceedingly long shutdowns.

One thing I have noticed is that the duration of the shutdowns seem to be
related to how long the system has been running since the last reboot. If I
reboot again immediately after the computer has completed a reboot, the
system will immediately shutdown, as one would expect. After several hours,
it takes longer, maybe 10-20 seconds. After several nights/days, it takes
over 30 minutes.

I'm not sure if any of the other recommendations that I haven't tried yet
(which oftens includes messing with the Registry) would address the symptom
noted above. Help and insights would be greatly appreciated.

Check to see if it's set to clear the page file at shutdown. Go to
start | run | regedit, Ok. Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\Memory Management

In the right pane is there a value of ClearPageFileAtShutdown? If so
what's the value? A value of "0" is don't clear it, a "1" clears it.
If it's set to 1 right click on the value, choose modify and change it to 0.

Another option is a corrupted page file. To test this disable the page
file, reboot, then reset the page file. Right click My Computer |
Properties | Advanced | Performance - Settings | Advanced | Virtual
Memory - Change. Note the settings. Tic the button for No paging file.
Then click Set. Ok out. Reboot. Look for pagefile.sys. If it's
there delete it. Then reverse the procedure and set the page file as it
was. Reboot.

 

[Mike Williams]

I have two computers running XP with SP2. Both with the UPHClean installed
and I have tried some of the suggestions on
http://aumha.org/win5/a/shtdwnxp.htm. None of those have worked so far. I've
been trying to pinpoint the source of the problem, but have been frustrated
in not being to do so.

Usually it's an issue with third-party drivers.

You can also try the User Profile Hive Cleanup Service, downloadable
from Microsoft:

http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

 

[Rock]

Usually it's an issue with third-party drivers.

You can also try the User Profile Hive Cleanup Service, downloadable
from Microsoft:

http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

That's what UPHclean is - the User Profile Hive Cleanup Service. He has
installed it.

 

[Guest]

I would like to add that I am seeing similiar problems with shutdown as
CoopCNR described, although my system typically takes 3 to 6 minutes to
shutdown. The longer the system stays on definitely matters, and most of all
if I have a program that crashes (even though I ensure by running Windows
Task Manager and checking End It All that the program in question is still
not responding and "running" in the background) that is when shutdown takes
the longest. I've got 1GB of DDR2 4300, just for reference. Any more
insight into this problem would be welcome. Thanks.

 

[Rock]

I would like to add that I am seeing similiar problems with shutdown as
CoopCNR described, although my system typically takes 3 to 6 minutes to
shutdown. The longer the system stays on definitely matters, and most of all
if I have a program that crashes (even though I ensure by running Windows
Task Manager and checking End It All that the program in question is still
not responding and "running" in the background) that is when shutdown takes
the longest. I've got 1GB of DDR2 4300, just for reference. Any more
insight into this problem would be welcome. Thanks.

:

Have you gone through the shutdown troubleshooter that was indicated and
tried some clean boot troubleshooting?

 

[Guest]

I downloaded and installed the UPHClean program and it has helped a lot. My
shutdowns have been reduced to 15 to 30 seconds, which is much better than
before.

 

[Rock]

I downloaded and installed the UPHClean program and it has helped a lot. My
shutdowns have been reduced to 15 to 30 seconds, which is much better than
before.

Great, glad that helped out. Thanks for posting back.

 

[Guest]

Tried fixing the pagefile issues as described below, but to no avail. Still
have the extremely long shutdown times.

 

[Guest]

McCarty,
Don't know if either machine has Fast User Switching - in any case,
there is only one user profile outside of Administrator.
The system has 512MB memory, which I think should be plenty for the
applications I'm running.
Not sure how to count the number of Startups and Watchdogs. I did
clear the Application and System event logs and rebooted twice. Didn't see
any warnings or errors. Prior to clearing those logs, I did see some errors
in the the DCHP process. It won't acknowledge a DCHP address being sent to
it, but the details have been erased now.

Do either or both machines use Fast User Switching & are there any
multiple profiles active ? How much physical RAM are in the PCs.
It doesn't sound like a memory leak - more of perhaps a process that
when allowed to run for a lengthy amount of time has accumulated too
many resources and can't be "elegantly" closed by XP. Do you have
many Startups & Watchdogs in place on the computer ? I would also
do a check of System/Application event logs. I would purge both of
the logs and then do a complete boot-shutdown-boot and review the
logs, looking for any error(s) (Red Icons)
Start, Run (Type) EventVwr.Msc [Enter]

I have two computers running XP with SP2. Both with the UPHClean installed
and I have tried some of the suggestions on
http://aumha.org/win5/a/shtdwnxp.htm. None of those have worked so far.
I've
been trying to pinpoint the source of the problem, but have been
frustrated
in not being to do so.

I have the latest virus signatures in my Anti-Virus Software, and I've run
an ad-ware removal utility to no avail. I don't think the issue resides in
the type of Anti-virus software I'm using, since one maching has Norton
and
the other has MacAfee, yet both experience the exceedingly long shutdowns.

One thing I have noticed is that the duration of the shutdowns seem to be
related to how long the system has been running since the last reboot. If
I
reboot again immediately after the computer has completed a reboot, the
system will immediately shutdown, as one would expect. After several
hours,
it takes longer, maybe 10-20 seconds. After several nights/days, it takes
over 30 minutes.

I'm not sure if any of the other recommendations that I haven't tried yet
(which oftens includes messing with the Registry) would address the
symptom
noted above. Help and insights would be greatly appreciated.