Shutdown Problem

[David Andrews]

I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not
shutting down correctly.

It starts to shut down, I can hear the drives in the box wind down, then I
get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE will
do nothing, nor will the power button on the tower. I have to kill power
to the the tower, press the button to reboot.

Even If I start up in safe mode and then shut down I still have a problem.

The Windows 98 on this system ran correct. I know, I know I'm behind the
times.....

MB is about 1 1/2 years old, Gigabyte GA-7VM400M,
Athlon XP 1600+
256MB RAM

 

[dc]

Post message of the BSOD
and any error message(s) for your event viewer

dc

 

[David Andrews]

there is no message on the BSOD, just a Blue Screen with working moust
pointer
There is one error message in the viewer it is Error 49 :ftdisk

text:
Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

 

[dc]

Try in this order...
(Checkdisk with fix corrupt files)

Start
Run...
"type" chkdsk /f
"type" Y (for Yes)
enter
reboot
(see if chkdsk finds and repairs the corrupt file)
See if it shuts down now

No luck...?
(System File Checker)

Start
Run...
"type" SFC /scannow
(you will need your W2K install CD)
reboot...

No luck...?
(Inplace Upgrade Install or Repair Install)

Boot and start tapping "delete" key to enter BIOS
Change the first bootable device to CD drive
F10
OK
exit
Insert OS install CD
reboot
First question to reinstall your OS is yes
Follow prompts until it asks if you want install or repair and choose
"repair"
follow all prompts until end and try to Startup and Shutdown then

Two URLS that may help are

What does and Inplace Upgrade or Repair Install do
http://support.microsoft.com/default.aspx?kbid=306952

How to perform a Repair Install
http://support.microsoft.com/default.aspx?kbid=292175

If all of this doesn't do it, you can do a Clean Install, but you will need
to save all of your data for things like favorites (bookmarks.html), address
book (Main.wab, usually), emails, extra media files accrued, extra fonts
accrued, all My Documents, etc.
If you choose to do a Clean Install, personally I would format the HDD and
in that case you will need the most current hardware drivers, and I wouldn't
go online until an AVP and firewall is installed, and running. Best to read
and print "How to perform a Repair Install" first.

good luck,
dc

 

[dc]

afterwards you might want to go into the BIOS again and rest your first boot
device to floppy

dc

 

[dc]

rest=reset

afterwards you might want to go into the BIOS again and rest your first boot
device to floppy

dc

 

[David Andrews]

no luck...
Im convinced its advanced power management / acpi problem
When i go to start->shutdown->standby i get a reboot..

gonna get winxp..
thanks for tips